link to give customer to upload their file to storage

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  • Updated 4 years ago
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I want to be able to have my customer upload their video file that they create each day to my Rise Vision Storage.  What is the link that they would use?  If I select and use URL Link button, it gives me the file and it auto plays.
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Bryan Mullins

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Posted 4 years ago

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Blake Freeman, Official Rep

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Bryan,

In order for another user to upload to your Rise Storage account, you will have to add them to your Rise Vision account as a user. This is not a recommended practice.
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Bryan Mullins

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What Role do they have to have if I set them up as an user?  They are a partner company in my venture and can be trusted.  Then do they have to go into storage and use the Upload Button to that directory?  They just can FTP to a file directory?
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Blake Freeman, Official Rep

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Bryan,

If they are trusted, they will need to be added to your account as a publisher, administrator, or editor. At this time there is no ftp access to our storage platform.
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Bryan Mullins

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Does the user have to have a Gmail account?  I put in their email address as the user and then log out and try to log in as them to test and I have to have a Google account it seems.
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Blake Freeman, Official Rep

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They do need a gmail account.
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Bryan Mullins

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OK.  I created a Gmail account for this company that I will give them and I try add a User when I am logged into Rise Vision under my company and my Gmail account, but when I log into Storage with that New Gmail account, it is like I am starting fresh with storage and 30 day trail and it does not see the tons of files I have uploaded to my storage.  I only selected Editor when I setup that User.  Do I need to check admin and the other one?
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Blake Freeman, Official Rep

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Bryan,

If you are seeing a 30 day trial then you did not add the email address to your account correctly.