Sorry for not adding alot of details, was a bit tricky making my first post.
So here are some more details in a better format
-1 We were using the trial storage till it ran out.
-2 Once it was out, background images stayed, the Placeholders images where no longer viable
-3 We purchased the storage, and now none of the placeholder images will show on the screens.
-4 Placeholder images do appear in Preview.
-5 If I use a URL vs Rise Storage - The image will appear - But defeats the purpose of buying the storage.