Issues with Intel Compute Sticks and the Windows 10 Creators Update

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  • Updated 1 year ago
Microsoft recently released an update for Windows 10 called the "Creators Update": https://www.microsoft.com/en-us/software-download/windows10



 We have gotten reports of WiFi not working after this update has completed on Intel Compute Sticks. This appears to be a known issue affecting many Windows 10 users, and currently the only way to get the WiFi to work after the update is to completely reset the WiFi adapter. Check out this page: http://pureinfotech.com/fix-wifi-problems-windows-10-creators-update/ regarding how to correct this issue, and scroll down to the section How to completely reset a Wi-Fi adapter to view the instructions.  After that it will show the WiFi adapter in the device manager however it has errors and the driver needs to be reloaded.



 The driver will need to be downloaded on a USB stick and then executed on the Compute Stick.  Download the driver from here - https://downloadcenter.intel.com/download/26327/Intel-Wireless-Technology-Based-Driver-for-Intel-Compute-Stick-STK1AW32SC



 After a reboot the WiFi will work again.



Hopefully Microsoft will correct this issue soon, but for the time being, if you have not installed this update on your Intel Compute Stick, it may be worthwhile to hold off doing it for a while. This update is not an automatic update and you have to accept terms and conditions and pick settings before the update is downloaded and installed.  

Thanks!
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Robb, Official Rep

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Posted 1 year ago

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Darius - PRODO.us, Champion

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No such issues on 'wired' Intel Compute Sticks.
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Liron Do

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hi, 
is there any update on when this will be fixed?
I just now got the microsoft update and see no wifi connections are available.
and I see this post is from 2 months ago.

thanks
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Tyler Wight, Official Rep

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Hello,

Unfortunately we are currently not aware of a specific fix for this. This issue on on the Windows side of things so you may have some success contacting them. For now I can recommend the fix Robb suggested above.
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Just Checkin

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Thank you so much for this fix ! I ended up downloading driver onto usb and installing on stick, after trying the fixes on the page you referenced. So glad I found your community / help.
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bshiffman

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Thanks so much for the fix!
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Ketho

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I installed the 19.60.0 driver without first resetting the wlan adapter and after the reboot it worked fine again, but this is just from my own experience
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Jason Gonzalez

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Excellent! It works!.  Thanks
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Brad Old

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I had an old USB wifi stick sitting in a drawer.  I plugged that in, Windows found drivers to use and I was connected.  I then went into the device manager and updated the drivers for the internal Wifi.  Once that was done, I removed the USB wifi and it reverted to the in-built Wifi adapter.
(Edited)