Issue with "Do you want to leave this site?" dialog boxes preventing navigation in the Web Page widget?

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In my presentation, I have a Web Page widget that shows a site with a list of links to different pages that have embedded Google Forms. I encountered a problem where, if the user clicks one link but realizes it's the wrong page and tries to click the link to go back to the main page, it doesn't work.

The reason is that when you try to leave the page with the embedded form, a dialog that asks "Do you want to leave this site?" pops up, however it is not visible within Rise Vision so users can't take any action to leave and they have to wait 5 minutes for the widget to refresh.

Is there any way I can disable the dialog boxes? Or maybe at least have the dialog box show on Rise Vision?

Thank you!
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Iris Kwok

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Posted 2 years ago

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Robb, Official Rep

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Hi there Iris,

I'm not aware of a way to achieve this, but you may want to speak to our creative team to see if they can work with you to design a Presentation that achieves what you need it to. You can always reach out to them at creative@risevision.com.

Hopefully someone else may be aware of an option you can use!

Thanks!
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Iris Kwok

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I found a solution! I displayed the presentation as a website instead and made a desktop shortcut that uses kiosk mode so the client can open it easily. Since it's opening in Chrome, the dialog box is visible when it comes up so users can now leave the page.

I haven't gotten it to run on startup yet, so I lose that feature, but client was ok with that.
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Darius - PRODO.us, Champion

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Do customers just look at the forms or do they get to do something with them?  I think jQuery would work well in your case. In particular I would use pop-up to display form because it allows easily closing it by clicking outside of the pop-up. You may also show forms in different 'pages' and build navigation outside of them, which would allow easily going back to different page. JQuery is rather easy way to make those multi-page presentation with advanced functionality. You also easily can embed jQuery code within RV HTML code and even use their widgets for different jQuery pages.
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Iris Kwok

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The display acts as a kiosk for students to check-in for advising appointments. Each advisor has their own Google form that they maintain and get data from, so I had to bring those into the presentation. I'd like to use jQuery for forms in the future though, thanks for the suggestion!