Is it possible to run RiseVision from e.g. Internet Explorer without installing software?

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  • Updated 3 years ago
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Hello,

I'm organizing a youth conference at my school, and we'd like to use our school's digital signage screens to display information via RiseVision. The current system is simply a webpage in Internet Explorer that is displayed in full screen (and refreshes every x seconds).

We're not allowed to install any software on the computer that runs the digital signage system (not even Google Chrome), so I was wondering if there's any way to use RiseVision, for example by opening a URL in Internet Explorer that links to the presentation (and possibly logging in by a browser pop-up or the like).

Thanks in advance.
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IMUNA Secretariat

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Posted 5 years ago

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Neal

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Its been a while since I've last tried this, but the last time I tried using our platform with Internet Explorer, not everything worked properly.

You can try using a Presentation Preview URL on the computer in question to see if it will show in Internet Explorer. If it works okay for you, you can then try a Display's URL if you want. You'll need a Display ID and add it to the end of the following URL: http://preview.risevision.com/Viewer....=

Please let us know how you make out.

Thanks.
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IMUNA Secretariat

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Thanks for your reply! Does the display need to be active before trying that? I just tried but it only shows "Loading"...
See screenshot:
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Neal

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The Display should be in a Schedule with a Presentation assigned. Either way it should not remain on the loading screen.

Did you try a Presentation Preview first? Did that work any better for you?
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IMUNA Secretariat

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Actually, I can't seem to load the RiseVision admin panel at all in Internet Explorer. It just shows me the page below and when I click Schedules, for example, nothing happens. Any ideas?

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Neal

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Beyond trying to enable/disable Compatibility view settings in IE there may not be a method for it to work unfortunately.

Unfortunately, since Chrome is the only browser we support, there may not be any options for IE to work.

Thanks.
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IMUNA Secretariat

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I understand. Thanks for your help anyway! I appreciate it.
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Brandon Wehde

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this fixed my issue
http://stackoverflow.com/questions/25632927/object-doesnt-support-property-or-method-queryselector-s...

you need to force ie into edge mode by adding the following line to the <head> tag:

<meta http-equiv="X-UA-COMPATIBLE" content="IE=edge,chrome=1" />
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Justin, Employee

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Thanks for the tip Brandon!