Is there a log file that would explain why the player is not running?

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The player is not running some mornings when I come in wondering if there is a log file that has info on why. 


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Posted 1 year ago

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Robb, Official Rep

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Hi there Mike,

There are 2 log files located in the rvplayer folder directory that can indicate reasons the Player is having; They are the Installer and Player logs. But first, can I ask the issues you are seeing? Are they simply that the Player is not starting? I took a look at your Company, and I don't see any Displays in there, are the Displays that are having trouble in a Sub Company of yours?