IP Address field in Displays info is blank

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  • Updated 3 years ago
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Hi, this is related to this post: https://community.risevision.com/rise_vision_inc/topics/ip_address_in_displays_information
It looks like this feature was implemented months ago, and I should be able to see the public IP of all my players. I cannot - the field is blank on all of them. Here's an example:

Any ideas why this isn't working? All of the machines have publicly-viewable IPs, but are on DCHP with short leases so it's hard to track them down without this working. 
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Jonathan Wilson

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Posted 3 years ago

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Blake Freeman, Official Rep

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Jonathan,

RisePlayer 2.0.035 is an older version of player that does not support the IP Address function. You'll need to upgrade to the latest player from here if you want to utilize it.
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Jonathan Wilson

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Ah, that explains it. Of course, the reason I want the IP address is so I can remote into it and update... but I guess the update will need to come first :)
Thanks!