Installing the Rise Vision player on a Chrome box.

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  • Updated 4 years ago
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I read the instructions on how to install the Rise Vision Chrome App Player Using Kiosk Mode  http://www.risevision.com/help/installing-rise-vision-chrome-app-player-using-kiosk-mode/ but I'm confused. Do I still need to purchase the Chrome Device Management? I only need 1 Chrome box for now for testing purposes and I won't be needing any remote access to the box. 
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Amin Castillo

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Posted 4 years ago

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Neal

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Chrome Device Management is not mandatory.  You can use just the Kiosk mode directions if desired.

Thanks.
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Amin Castillo

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Thanks, I will try that.
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Amin Castillo

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Is there any way to access the box remotely other than the chrome management? Something like a remote desktop or teamviewer.
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Neal

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I'm not aware of any supported tools for remote access on a Chromebox.  If anybody knows of a way, I'd love to hear about it.

Thanks.
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Ryan Hassel

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Hi Amin,

I use Chrome management for my Asus Chromebox and Google currently does not have a way to remotely view the screen of a Chrome device. I read somewhere though that Google is working on this, but there is no set release.

Hopefully this helps!

Ryan
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Amin Castillo

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Thanks guys. Ryan, do you find it necessary to use Chrome Management or do you think you could get by without it.
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Ryan Hassel

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Hi Amin,

For my situation, Chrome Management is very useful. I deploy Chromeboxes to multiple remote locations, and each location uses different network/application settings. If you're using just 1 Chromebox for testing, Chrome Management may be a little overkill for your environment.

Ryan
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Sanjay Kaler

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Hi Ryan,

I am planning to pilot RiseVision to 10+ sites using Chromebox. Wondering if we can pre-install the RiseVision player and assign Display ID or is there anyother way to remotely manage the whole process once the Chromebox is connected to TV screen and enrolled to device management?

Thanks for your help.

Kind regards,

Sanjay Kaler 
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Blake Freeman, Official Rep

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Sanjay,

Please see my response in this thread.
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rcruse

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What happened to the link above? It's dead now.
When setting up all our chrome boxes, I could follow along with these instruction and copy and paste that long app ID.
Where is the new link for this info?

I can't setup the boxes in kiosk mode without them.
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Neal

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You can find the steps to enable Kiosk mode here.

If you need directions on having the Player auto start, there are additional steps that can be found here.

Thanks.
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rcruse

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I've pretty much got the steps memorized (at least from the old step by step link.)

The problem is that the Rise Vision App ID that is needed to add the Rise Vision app in these steps is missing.

The previous link had this app ID on the kiosk setup page.  This new link just says:

"3. Click Add kiosk application, and enter the ID of the Kiosk App you'd like to enable."

But if you click what appears to be a link to get the "ID of the Kiosk App",  it just sends you to a google page that talks about Kiosk Apps in general (https://developer.chrome.com/apps/manifest/kiosk_enabled) but still doesn't provide the Rise Vision App ID that is necessary to complete kiosk setup.

Where can I find this App ID? Or has the process for kiosk mode changed?

Thanks
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Joey T

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I have a Chromebox running as a display, but build my presentations on a Linux machine and they are both separate users. After trying multiple ways of displaying videos using all suggested codecs, I decided purchasing storage would be the easiest route. After uploading my videos I still cant get them to play on the chromebox. Any suggestions? Not sure if it is because of the user config or the chromebox.

Thanks in advance.
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Blake Freeman, Official Rep

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Joey,

Can you tell me more about the codec that you're using? Also, are you using the HTML5 Video Widget to display video content?
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Joey T

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Hey Blake,

As I am new to the rise platform I tried all the suggested codecs and HTML5 widget without luck. After scouring the community for answers I found a thread about firewalls and port blocking. Figured out the machines were on different subnets with different access restrictions, which is why one worked and the other didn't. After allowing the rise vision domain I was able to play my content.

As a side note the asus chromebox did take a while for the videos to play. I am assuming it took time for the videos to download (read this about chromeboxes but could have been network throttling) but once they did everything worked.

Thanks for the response
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Blake Freeman, Official Rep

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Joey,

Glad to hear it was something you were able to figure out!

The player does need to cache the video content before it can begin playing, this is expected.
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Joey T

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Understood, It was more for the riser who read it. I guess it was more because I still wasn't sure if the firewall had fixed it. It had.