Just upgraded a display to windows 10, tried to install the new player and am getting this error.
Installation process could not be completed!
We have detected a previous installation of Rise Chrome App Player. You need to uninstall it before proceeding with this installation.I however do not have the chrome app installed. Nothing is there when I look.
To uninstall it:
- open chrome://apps in Chrome
- drag "Rise Player" to the bottom right
- a box that says "Remove from Chrome" will appear
- drop "Rise Player" into that box