Install issues on windows 7

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  • Updated 1 year ago
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I have tried to install the rise vision player on two separate machines.  First a windows 10 and now a windows 7.  Both machines download the app and begin to run.  I get to the screen asking for display ID which i have entered and it won't let me click on install.  I have logged into our account and tried adding a new display with another ID same thing.  Any Ideas? 
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Truro Township

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Posted 1 year ago

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Robb, Official Rep

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Turo,

I can't say that I've run into that before. Any chance that the user account you are running the installer as is not an Administrator on the machine?