In case you missed it for the week ending May 13th

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  • Announcement
  • Updated 2 years ago
  • (Edited)
What we did last week:
  • We just added the Intel Compute Stick Media Player to our Store. A great low cost option at $199 and it runs on Windows. Check it out!

  • Improvements to our User documentation have shipped!

  • We started the week with 16 open defects across our 60 active projects on GitHub and we managed to close a few and find a few more bringing us to 15 open at this time.

  • The apps team just started a new book review together, The Membership Economy, we used to meet on a weekly basis to review books but it proved too slow, now we open a Trello card on our team board and post our daily thoughts on what we have read so far. Don’t know what Trello is? Our whole company is run on Trello boards. Check it out!

  • The work on the new UX for the “Miranda” release is coming along and we should be wrapped up within our next Sprint. A Sprint for us is 1 week long. A few example animations are here and here.

  • We added two new retail templates to the store you can see them here and here.

  • We wrapped up our review of React and have decided to use it with the new Spreadsheet Widget.


  • We’re working on an updated version of Rise Cache that will correct an issue that can cause the Video Widget to stop playing.
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Robb, Official Rep

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Posted 2 years ago

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David Wolfe

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Really? You're going to create another new spreadsheet widget when the new one you just finished has so many complaints? I hope, at least, you step back to the old spreadsheet gadget for your working feature and functionality set instead of looking at the current one. I don't think your customers/users care so much about the latest beautiful user interface so much as that the end result—our signage—works elegantly and flexibly. The current spreadsheet widget is awful in action. It refreshes and starts over instead of continually scrolling as the old gadget. Regardless of settings, the player must be restarted for the data to update. The forums have other complaints raised by other users.
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Alan Clayton, Official Rep

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Hi David, appreciate the feedback. 

Our primary goal for the new Spreadsheet Widget is for it to be 99% reliable, and we want to eliminate the usability issues that are present in the current version. In other words, fix the known issues that result in the data not showing properly, not refreshing, or any other error that causes the Widget to fail, and make it really simple to use (design).  One example of a usability issue is having to both Publish to Web, and make the Spreadsheet Public. We are going to simplify this so you only need to Publish the Spreadsheet. 

We have looked into showing data in a continuous scroll, but it is complex and our opinion right now is that the additional complexity will prevent us from being able to provide you with 99% reliable Widget. Given this, continuous scroll will not be available in the new Spreadsheet Widget. Once we are confident that we can continuously scroll data reliably 99% of the time, we'll look at adding that functionality in.

In the coming weeks we'll publish a beta version of the new Widget so you can try it out and provide your feedback. 

Thanks again David. 

Update:
To clarify on the statement above re: continuous scroll.

In the old Gadget we had what I'll refer to as Infinite Continuous Scroll where there is no end and scrolling never stopped.

In the Widget we have what I'll refer to as Non-infinite Continuous Scroll where there is an end. Once the scrolling has reached the end of the data, scrolling will stop and the widget will transition back to the top, then resume scrolling. 

The new Widget will include the Non-infinite Continuous Scroll.

Thanks!
(Edited)
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David Wolfe

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Thank you. I appreciate your response. While I appreciate and share your concern with reliability, I cannot believe that Infinite Continuous Scrolling by itself could possibly affect reliability to the degree that Official Reps keep saying, given that the deprecated gadget that included it still works today (although not editable) and works flawlessly—even on systems you don't support (RV Presentations, displayed as HTML content within BrightAuthor Presentations running on BrightSign players). I have several of these running menus for my restaurant and they work flawlessly and continuously. 

We create and manage digital signage not to have an excuse to use a creation and management interface, but to effectively communicate important information to an audience for whom the information is relevant. In my opinion, Non-infinite [non-]continuous Scrolling is critically flawed precisely because, at the moment when the bottom of the list is reached, the information flashes away and the list appears again from the top. The end result is that those who rely on reading that information must stand there watching intently for the list to scroll to the bottom so they can try to catch the last item(s) before it quickly disappears. The Infinite Continuous Scrolling of the gadget solves this problem by simply looping through the information again—the last items simply scroll up in the list and continue to be visible.

Meanwhile, what did we gain with the switch? A prettier user interface for the person creating the Presentation—rare and unseen by the consumers of the content. Not a worthy trade-off.

In closing (I promise I'll stop after this—well until next time anyway), I believe it is far more critical to address completely broken functionality affecting content consumption in negative ways (even when intentionally introduced) than to keep spending more resources on making UIs prettier.
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Alan Clayton, Official Rep

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Hi David, I don't agree that an Infinite Scroll solves the problem of a User having wait for the data they are interested in to be visible.  This situation will occur anytime there is more data to show than what fits on the Display.

With that said, I hear you and I reviewed internally this morning. We have some new ideas that may allow us to add Infinite Scrolling reliably, but we have to test it out. I have no idea if we'll be able to make it work, so no guarantees, but we have the work queued up, and we will do everything possible to make this happen, but not at the detriment of achieving 99% reliability.

As for the other improvements, the data refreshes on a per cell basis, font styling on a per column basis, minimum refresh interval reduced from 5 minutes to 1 minute, eliminated the requirement of having to make the spreadsheet public - only Published to Web, and a whole bunch of updates to make it easier to use (for the newbies!). 

We'll have a beta version in the Store soon that you to check out, and once an update is available on the Infinite Scroll we'll share that in the Community. 

Thanks! 
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David Wolfe

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I appreciate the update. Infinite Scroll may not eliminate a "waiting" problem in large data sets. It does, however, give the person more than a quarter second to read the data they have stood there waiting to see, as the data continues to be visible as it scrolls up (or down) until out of sight again. In a more moderately-sized data set (i.e., one that has only a small number of items that don't "fit" on screen, it nearly does eliminate the "waiting" problem.
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Eric Ochoa

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NIce job. I love the small form factor machines for a variety of uses. I use the NUC and Compute Stick for not only RISE but also digital surveillance. The latest compute stick is much more capable than the Atom version.