In case you missed it for the week ending Dec 2nd

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What we did last week:

  • The Creative team worked with the Delivery team on fixing an issue causing some images 4 custom displays to potentially appear out of order for a couple of hours after an update to the content was made. The issue was identified and we are in the process of applying the fix to the displays affected. We have finalized the new copy for the creative website and are now moving on to setting out the wireframes. In addition, we also built an interactive donor display and designed some wireframes for a multi-page interactive presentation for a high school.

  • Apps: Released a new Apps version where you can access the Store from the top menu; Alerts was moved under the User menu, and also added a link for the Store Account page under the User menu. Investigated issues with Storage logs & Core task queues being overrun.

  • The Delivery team is focusing on implementing the new Marketwall financial selector and component. In the meanwhile we are also fixing any issues that are coming up as well working on technical debts. For the next week we are planning to release a new version of Rise Cache which should improve reliability and logging so we can identify issues as soon as possible to address them quickly.
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Robb, Official Rep

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Posted 2 years ago

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Wendi Borden, Champion

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Hey guys,

I thought I'd take a look at the new Apps following this post. Just my two cents on it here.. I'm not sure that Store really fits on the header? It was confusing as a new person a few years ago.. what do I do in the store out of the context of a presentation? Just browse what's available?

I also noticed this as I was clicking through (trying to answer the above question for myself)..


I clicked on "Google Spreadsheet", "RSS", and "Web Page Widget" and was greeted with a "This Product is no longer available" message.

It was a bit confusing. Thought I'd throw my experience out there. :)
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Wendi Borden, Champion

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Sure Robb.. I just did it again no problem. I tried in both Chrome and Firefox also.

1. Navitage to apps.risevision.com with the browser
2. Sign in if required (I was already in Chrome, Firefox required sign in)
3. Click the Store link in the nav bar (redirects to store.risevision.com/?cid=xxxxx)
4. Scroll to the bottom of the page to the Top Free Products section



Of the 4 shown at the bottom.. (cid removed in links but you get the picture)

Google Spreadsheet says "This Product is no longer available"
https://store.risevision.com/product/2021/google-spreadsheet?cid=xxxxx

RSS sends to a page that says RSS Gadget and "This Product is no longer available"
There is a note that says "This Gadget will soon be deprecated. Please use the RSS Widget instead"
https://store.risevision.com/product/2013/rss?cid=xxxxx

Web Page Widget says (inactive) and "This Product is no longer available"
https://store.risevision.com/product/2031/web-page-widget?cid=xxxxx

Google Calendar looks as I would expect.. $0 Free, and Continue Shopping
Makes sense, as I'm not in a presentation so I can't do anything with it anyway, and it's free so no need to go to cart
https://store.risevision.com/product/2023/google-calendar?cid=xxxxx


Maybe it's just linking to the wrong place?

On another note, clicking one of the paid apps up top..

Weather Forecast and Conditions
Displays fine and gives me the ability to "Add to Cart". Maybe more of an opinion here, but I find it confusing. Is this adding it for my company?
Can I add it for a subcompany? (As I understand, I'll need to log into each subcompany and then go to the store and repeat if I want it there)
All well and good, but I find it confusing. Just an opinion! :)
https://store.risevision.com/product/54/weather-forecast-and-conditions?cid=xxxxx
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Robb, Official Rep

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Many thanks for those points Wendi, those are great! I'm going to test to recreate, and in fact, I think I'll use your Company to get the full effect so we can get these corrected.

Thanks!
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Wendi Borden, Champion

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Actually it's my work account.. I'll shoot you an email with the cid if you can't replicate it, you can try that. :)
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Wendi Borden, Champion

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Actually, looks like it's been taken care of as it's loading correctly now? Maybe it was just the links then :) Let me know if you do need the cid. Thanks!
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Robb, Official Rep

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Then it was all me who fixed it! lol

If all is looking good, I think there must have been a change on our side, which is good, change that fixes stuff is ALWAYS good :)

If you see it again, please be sure to let me know!