Images vanish after being uploaded

  • 1
  • Problem
  • Updated 4 years ago
  • Solved
  • (Edited)
Hi there

We are having this specific problem from yesterday. When i try to upload image or basically any kind of media, it uploads, but i dont see the usual name of the file and extension, but only a "paper" icon. If i refresh storage and go to location where i have just uploaded an image, there is nothing uploaded.

However if i go to a placeholder for images and access the storage, upload an image, select it, it will appear on the presentation. Until next reboot.

So please, resolve this as quickly as possible.

Here is the video of the problem
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Fifthscreen Doo

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Posted 4 years ago

  • 1
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Blake Freeman, Official Rep

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Fifthscreen,

We were made aware of an issue with storage yesterday. It has been worked through and we are pushing an update to fix the problem momentarily. Please check https://getsatisfaction.com/rise_vision_inc/topics/product-service-issue-rise-storage for announcements regarding the issue.