images missing from storage

  • 1
  • Problem
  • Updated 3 years ago
  • Solved
I am searching for specific images in storage and directories and images are missing.  Is this some sort of bug?
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Rex Clark

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Posted 3 years ago

  • 1
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Blake Freeman, Official Rep

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Rex,

We aren't aware of any issues with storage right now. Can you confirm that you are logged into the correct account? Is it possible that another user has deleted these assets?
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Rex Clark

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I figured out the issue.  Each time I go into a different folder (directory), I am required to authenticate with Google with my login credentials.   
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Rex,

That's definitely not something that's intended, but I can't seem to replicate it either. 

Can you tell me, do you have multiple gmail accounts logged in on your browser, or possibly any plugins that could be causing this?
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Rex Clark

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I have multiple accounts logged in on my browser but this has never been an issue in the past.  This just started occurring. 
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Rex,

That's strange, we haven't made any changes to login or authentication that would change this on our end.