Image Widget Not Working

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  • Updated 3 years ago
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I switched to the Image widget from the store 3 days ago and my images were working but as of today are not displaying from my 3rd party storage. Should I switch pack to the "built in" image widget, or is that going away sometime?
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DSquared

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Posted 3 years ago

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Alex Kolenoff

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Hi DSquared, I would not switch back to the older Image item (I think that is what you are referring to) because the Image widget was meant to replace it and the older item could be removed in future.

Are you able to see the image in Preview from the same presentation using the external site?
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Alex Kolenoff

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Hi DSquared, 
I just tested what I think is your external link and I didn't have an issue.  Would you be able to restart the presentation and let me know if you still have a problem showing the image?
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DSquared

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No, its still not showing up. This is my presentation. My other one using the original widget still works. 

http://preview.risevision.com/Viewer.html?type=presentation&id=1068ccb5-fa9c-4abe-a06f-f7621da9f...
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DSquared

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The videos show, just not the images.
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Alex Kolenoff

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Thanks for the link, I'll take a look at it.
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Alex Kolenoff

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Hi DSquared, I put that up on one of my displays and I am seeing the images and the videos playing.  Have you rebooted the display it is playing on in the last hour?