Image loading on 1 display but not other 2

  • 1
  • Problem
  • Updated 4 years ago
  • Not a Problem
I have 3 machines running RV Player.  I have 1 Raspberry Pi in the production environment.  Thankfully, this one is fine.  I've set up a second Pi in my office that's my test environment and a monitor of the other display.  I also have RV Player via Chrome running on my iMac.  Both the Test-Pi and my iMac are failing to load a particular set of images.  I can load the image in the browser, but not the RV Player.  I've swapped networks, re-processed the image into a different format and lower file size, and changed the location within my hosting.

TL;DR
3 signs
several images
all work on 1 sign
1 set of images fail on 2 signs via RV Player, but not browsers

Links to location in use by RV Player:
Problem image: http://www.ibcsandbox.org/wp-content/uploads/dtcss/this-week/This-Week-Monday.jpg

Working image: http://www.ibcsandbox.org/wp-content/uploads/dtcss/01-27-14/Mon_Celebrate-Recovery--The-Well_01-27-1...

Working image: http://www.ibcsandbox.org/wp-content/uploads/dtcss/welcome-to-idlewild.jpg

Any ideas why?

/troyer
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Daniel Troyer

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Posted 4 years ago

  • 1
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Blake Freeman, Official Rep

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Daniel,

Is it possible that the image placeholder that contains your picture if set to distribute only to your single working player?
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Blake Freeman, Official Rep

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Daniel,

Were you getting a red X, or a white screen in the placeholder?
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Daniel Troyer

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Gray/white screen
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Daniel Troyer

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It would seem to me like media that is only assigned to a specific display should show no indication of its absence on screens it's not assigned to.
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Blake Freeman, Official Rep

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Daniel,

This is a feature to allow the same presentation on multiple displays with a minor change. In this case you could have two image placeholders with two different images. One placeholder could be distributing to one display, and the other could be distributing to the remaining two displays.