If not already enrolled, show Claim ID on launch

  • 1
  • Question
  • Updated 2 years ago
  • Answered
Hi everyone. I'm demoing RiseVision and so far so good. I'm pretty close to pulling the trigger and getting this deployed on about 400 displays!

Many will be in remote offices and I'll likely be using Chromebits with only one USB, so getting a keyboard and mouse plugged in to click and type is not ideal. Is there a way to configure the player such that the claim ID pops up automatically when the app launches? Then I can just plug these in en masse (or have a local resource do it) and configure as needed.

I found a thread here that has a similar but different question: https://community.risevision.com/rise...
Alternatively, if I can preconfig the company ID that would work.

Thanks, team!
Photo of Jason Perkins

Jason Perkins

  • 244 Points 100 badge 2x thumb

Posted 2 years ago

  • 1
Photo of Blake Freeman

Blake Freeman, Official Rep

  • 36,116 Points 20k badge 2x thumb
Hi Jason,

It's not possible to automatically assign a claimID to a display set up on Chrome OS. The thread you linked did show it is possible to create a script in Linux or Windows to do this, however with the limitations of ChromeOS, it's not possible.
Photo of Jason Perkins

Jason Perkins

  • 244 Points 100 badge 2x thumb
Thanks for the reply, Blake. How about bypassing the Claim/display ID selection screen? I'm picturing something like an AppleTV or bluray player or something of the sort where the code pops up (maybe rotates every 90s) without interaction.
Photo of Blake Freeman

Blake Freeman, Official Rep

  • 36,116 Points 20k badge 2x thumb
Jason,

Not that I'm aware of. I believe the only way to assign a display or claim ID to a ChromeOS device is to do it manually.
Photo of Darius - PRODO.us

Darius - PRODO.us, Champion

  • 26,850 Points 20k badge 2x thumb
Jason, would that USB port be taken by something else? For quick access I am using Logitech K400r inexpensive keyboard with touch-pad. Also, we using USB/Ethernet hub adapters with our Intel Compute Sticks. Also, if you were to use Compute Stick instead of Chromebit then you could simply remote in apply display ID yourself.
Photo of Jason Perkins

Jason Perkins

  • 244 Points 100 badge 2x thumb
We'll be using an ethernet to USB adapter there, but not a model with additional USB ports. Obviously I can swap it out temporarily for one that does, but it'd be nice to avoid all that.
Photo of Darius - PRODO.us

Darius - PRODO.us, Champion

  • 26,850 Points 20k badge 2x thumb
We are using these: https://www.amazon.com/Unitek-Converter-Connecter-Chromebook-Microsoft/dp/B00EHDNAOE/ref=sr_1_13?ie=...

But I cannot confirm if those would work on Chromebit. If interested, I could make sure if it is functional with Chromebox.
(Edited)
Photo of Jason Perkins

Jason Perkins

  • 244 Points 100 badge 2x thumb
Maybe I'm thinking of this backwards. Ideally for me, nothing is entered on the client. Instead, the player shows a unique ID on launch that's then added from the RiseVision console to link the two. Are there any plans to do something like this? Should I put this in Idea pile instead?
(Edited)
Photo of Darius - PRODO.us

Darius - PRODO.us, Champion

  • 26,850 Points 20k badge 2x thumb
Interesting, but ideally you should send them out to your clients already all set for the playback. There is like a ton of things that could go wrong out of the box. RV has no proprietary player (I have a feeling they are looking into this, though); therefore, it is necessary to adjust many Windows settings manually before the device can be deployed. Even simple thing as WiFi settings must be applied on site (pre-configured settings never worked for me) with the keyboard. And when you have that... applying few digits for the player ID is a very minor inconvenience. Moreover, current ID system allows player flexibility. In case you player gone south, you literally can pull some old clunker from the storage cabinet and have RV running in minutes with the same ID#.
Photo of Jason Perkins

Jason Perkins

  • 244 Points 100 badge 2x thumb
I'm already managing all settings on these devices through Google, as well as the installation of the RVPlayer, so literally the only reason to plug in a keyboard and mouse is for entering this code. In my perfect world, I can go to a site and just start plugging in the devices at their displays, then record the codes for entry later, or add them on the spot.
Photo of Robb

Robb, Official Rep

  • 76,676 Points 50k badge 2x thumb
Jason,

Just so I understand, in your perfect world: You plug in the Display, it gives you an ID, and you add that to the Platform, is that what you had in mind?

As both Blake and Darius point out, the Display ID or Claim ID needs to be entered when the Display starts (if it doesn't have one), but I wanted to make sure I understand you fully.

Thanks!
Photo of Jason Perkins

Jason Perkins

  • 244 Points 100 badge 2x thumb
That's exactly right. Something along the lines of netflix.com/activate or my.roku.com/link or any number of other services that links hardware to an account.