IAdea Media Players and Widget Compatibility

  • 1
  • Idea
  • Updated 2 years ago
  • Not Planned
We have undertaken a test process and have discovered that the IAdea XMP 3xxx and all XDS series media players cannot support any of the widgets that RiseVision is currently transitioning to.

In some cases, even the older gadgets that did work, now only partially function on older XDS/XMP hardware. Video is excluded as IADEA never supported HTML5 or Flashplayer video at anytime.

The content tools/items available directly through the old editor (text, html, image, presentaion) still function properly. The older Date widget still functions well.

Everything else renders as blank place holders.

Selfish concern: a few years ago, the IAdea platforms were prominently featured on the Rise homepage. It seems that now we are headeding to a state where much of the hardware in our network might rapidly be deprecated.

Community concern: I am guessing that many other IADEA hardware integrators (there are a few of us) may not yet be fully aware of this situation... yet.
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Dave

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Posted 3 years ago

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Robb, Official Rep

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Dave,

We don't support IAdea hardware and we don't test on it, but I have reached out to IAdea 's support team and asked them to check out this post to see if they have anything to add.

Thanks!
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Robb, Official Rep

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Hi Dave,

I got a response from Eric over at IAdea. I asked him to update you in here, but it doesn't look like he did. He informed me that he was able to replicate the issue, and is currently investigating. I have asked him to update this discussion when he has more information. Thanks!
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Taylor Petersen

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Any update on issues with IAdea?
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Robb, Official Rep

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Taylor,

I haven't heard anything myself. I will reach out to IAdea and as them of they can update this thread with some answers.

Thanks!
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Taylor Petersen

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Thanks Robb! I reached out to them and asked them to test a Rise Vision preview. It looks like they can at least play a Rise Preview through an HTML widget.