I would like to buy fom the store. Why can't I find a written return policy? What are the terms? 30 days?

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  • Updated 2 years ago
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Store Return Policy
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kimberly espinoza

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Posted 2 years ago

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Brian, Official Rep

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Hello Kimberly,

The return policy is specific to the seller providing the product. Can you let me know what you are looking to purchase or email us at store@risevision.com with your specific questions and we can help you out. Our general Store terms are located here https://store.risevision.com/terms.

Thanks, Brian
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kimberly espinoza

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Alright, so the top of the terms and conditions mentions the one time purchase, which would include the following product attached.  What if we didn't like the product? There is no mention if we have an option to be refunded whatsoever. 
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Brian, Official Rep

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Hi Kimberly,

The reason we don’t have anything explicitly spelled out in our terms is because the return policy is specific to the seller providing the product. With that said I understand the confusion and we’ll work to clarify this. I also understand you are in contact with someone from our team regarding this specific product.

Thanks, Brian