How to schedule video presentation to play only once and at a specific time

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  • Updated 3 years ago
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One of our campuses has a schedule that contains about 8 presentations that run consecutively all day.

A department at that campus has requested that a video for students play when the students are between classes, so that they will see the video while going to their next class. The requested time was specific: 11:50 am to 12 pm on both Wednesday and Thursday. The video is about 6 minutes long.

Anyway, I gave that single video presentation a scheduling time to begin play at 11:50  and go to 12:00, thinking this was enough time to play the video, which would be finished around 11:56.

Then I expected the schedule for that campus to continue onto the next 'regular' unscheduled presentation next in the schedule queue, and continue that until the next Wed or Thurs at 11:50, when this video presentation would play again.

The problem was that the video presentation didn't actually start at 11:50. Other presentations that were in order in the queue at 11:50 am still ran before the video presentation.

So the video presentation finally started playing at 11:56,  and I hoped that meant it would play through once begun. But no, the video presentation was cut off 2 minutes short and stopped playing at 12:00.

So .... how would one schedule a single video presentation, (while still in a schedule with other presentations) in order for this video presentation to play, on Wed and Thurs only, one time per day, at exactly 11:50 am until the video is complete. Then go back to 'regularly scheduled programming'.

Thanks,
Robert
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rcruse

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Posted 3 years ago

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HSuarez

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rcruse,
Are you able to share the schedule link here, or at the name of the schedule/Company account and we can go from there.
I also recall another thread discussing scheduling this/last month which I think is similar to what it is that you are looking for, I'll see if I can locate it...
(Edited)
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rcruse

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What I ended up doing is adding together the duration times of all the presentations in that schedule, including  that 6 minute video presentation. That gave me the entire run time of the schedule, which was a bit over 17 minutes.

So when I edited the playback time for that particular video presentation, I just made sure that the playback was Wed and Thurs and the 'time range' was 18 minutes. That way the video would play at least once during it's allowed 'time range'.

Although they wanted this video to start exactly at 11:50 a.m., I told them instead that this video will play at some point between 11:46 am. and 12:04 pm. But I can't be sure when.

Is that what you mean by schedule link?:

https://apps.risevision.com/schedules/details/795be163-78f9-4332-bd2b-8a9d32be67cd?cid=8098203d-4fae...

Thanks,
Robert

 
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HSuarez

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Hi Robert,
Thanks for the update. I wasn't too clear if you still need assistance with the schedules that you had shared as per the original thread or if you have made changes since then to fit what you had in mind for the scheduling. Let me know!
Hannah
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rcruse

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I still haven't found a solution. This is a kludge job at best, since I have to do this same thing with each different campus. So at one campus it will play sometime between 11:45-12, another campus sometimes between 11:42-12:07, all based on the total duration of that particular campus' schedule.

For example, one campus has a total schedule duration 'iteration' of 10 minutes, and another campus may have a total schedule duration 'iteration' of 19 minutes.

So I have to add the total duration of each of these unique schedules from each campus, add in that 6.5 minute video, and use that figure when I tell the schedule what 'time range' to play this video presentation.

But that requires a different 'time range' for that video presentation depending on what particular campus it play. So it's all 'custom', so to speak.

But as soon as a campus wants to add or remove a presentation, I'll have to go back and do it all over again. And with schedule durations approaching 20 minutes, there's only a 50/50 chance that this video presentation will play in the 11:50-12 time range that was originally requested. That's the only time the students are moving between classes. So half the time they will miss the video ....

So I'm still looking for a solution .... or a smarter hack.

Thanks,
Robert
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HSuarez

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Hi Robert,
Which presentation plays video?
A couple of weeks ago, we announced Play Until Done for Schedules. If you select a Playlist item, you will see the Play Until Done checkbox for that Playlist item.
Let us know how you go with this,
Thanks
Hannah
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rcruse

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Hannah,

The schedule is called "HLC Main Schedule" and the presentation in that schedule that plays a single video is called "Student Life Chronicle V2 Presentation".

My inadequate 'workaround' in the above posts is difficult to explain, so I may have not been as clear as I had intended, perhaps?  Because the new PUD option is great (!), but doesn't seem to bear on this particular issue.  The video presentation does play until it is done.

The issue is that I'd like to set this presentation to only play once, at 11:50 a.m. on Tuesdays and Wednesdays. And the only option I can think of (explained above) to get even close to this will only let my claim that the video will play sometime between, say, 11:43 and 12:02, depending on the total duration of the schedule that contains it.

When you're using this method thought,  and timing the video for the release of students from their classes at 11:50 a.m, the video presentation, may or may not play near 11:50.

Since the schedule is always running, it's not possible to know at what point in the schedule queue this video presentation is, compared with the ordering of the other presentations in the queue. So you never know within that time range when the video will run, just that it will run sometime during that time range.

The first time I ran this schedule (with the time range of 11:43-12:02 to account for the total schedule duration, and therefore get at least one video playback),  the video started 11:44 a.m., so by the time the students come out of their classes, this s 6.5 minute videos was almost over.

Does that makes sense? In other words, there doesn't seem to an option to have a presentation play only once and at a specific time.

Thanks,
Robert
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HSuarez

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Hi Robert,
I made a copy of the HLC schedule which helped me better understand of the setup. I can’t tell for sure right now what the answer is. It sounds like there is some sort of inconsistencies happening but I am not sure exactly what the cause is. In terms of a possible work around, since it’s a 6.5 min video playing once in a 20 minute timeframe, and that a concern is that the video is appearing at the 11.45am mark where students leave at the 11.50am mark, have you considered perhaps creating another copy of the video that’s 20 minutes long (with the video being repeating almost three times in the one file). At least during the timeframe it has been allocated in, you increase the chance of the being seen by the students. What are your thoughts on this?
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rcruse

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I had considered that at first. But I think it would only end up compounding the problem.

If the time range is already 11:46-12:02, and I then create the video to repeat three times, I may have increased the chance for the students to see at least one of those repeats. But at the same time, this also increases the time range the video will play within.

So while the video may play more times, instead of telling the department that their video will play within a certain 16 minute time frame, now we'll have to tell them their video will play sometime within a 32 minute time frame, which is even more of a scheduling 'miss.'

Does that make sense? We really need it to play only once, and at a specific time of the day. Is there a solution to accomplish this currently? Or should we put this on our 'wish list'? ; )

Thanks,
Robert
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HSuarez

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Robert,
So long for that other suggestion. Another one:
Two presentations containing the video and have the presentations scheduled one after the other during that timeframe, so at least if one plays somewhat earlier (ie 11.45am) there is still the opportunity for the other presentation to play (ie 11:52am) when the students are in between classes. The setup is at HLC Testing Schedule - from RV in your account based on the schedule settings from late yesterday...I haven't tested this suggestion though.
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Biologyben

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Before the new editor , I recall some people placing their 'main' presentations as the 'default' with special time-sensitive presentations running via the schedule as a workaround. Not sure if that is still possible as I have not kept up with all the changes.
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HSuarez

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Hi Biologyben,
Do you have threads or examples by any chance? From what we know, presentations will play as per what is defined in the schedule.
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I believe it revolved around a setting that was found in the old system under 'Network >Display Presentation".

If you had a display with nothing playing on the schedule, this presentation was used.  So one could use a 'Master Presentation' (this could be just a single  presentation or create one that included as embedded presentations all the other presentations they wanted to normally be shown) and list this "Master Presentation" as the setting for Display Presentation.

With this, any display that had nothing scheduled would show everything in the master presentation.  Then, if you want something special shown as a very specific time, that is the only item added to the schedule.  When the time comes, it overrides the 'display presentation' and uses whatever items are in the schedule.  When the scheduled time finishes, it goes back to using the "Master Presentation; from the Display presentation setting.

The new 'Apps' versions don't show this option, but heading back to the Classic editor 'RVA' does show the 'Network' option still.

Just a little hack around - not certain if or for how long it will work...

--Just tested on a display - the display presentation setting no longer seems to be utilized.  If a display has nothing scheduled, it just shows a black screen with no presentation.  The item that was scheduled came up properly, but when the time expired, it was back to black. 

Oh well...
(Edited)
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Biologyben

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One option would be to add multiple schedules to change Wednesdays and Thursdays to be something like:
  • AM Schedule - Presentations 1-8 12:00am-11:45am
  • Video Schedule - Video (+something else?) 11:45am - 12pm
  • PM Schedule - Presentations 1-8 12:00pm-12:00am
That would force a sharp break and directly interrupt the other presentation items at a very specific time.  Unfortunately, that time is one able to be set in 15 minute increments (instead of, say, 5 minutes)

The other issues is you have a 6 minute video playing in a 15 minute slot - how you fill that gap could be to use some of the other presentation for 7 minutes >video> other presentation repeat, or show generic info, or repeat the video multiple times, etc.

Just know that if the video presentation is ever bonked - you'll have a 15 minute blank screen as this only works if nothing else is scheduled.  You also will have a very harsh transition at 11:45, no waiting until something finishes gracefully.  

Nope - didn't realize a display can only have one schedule - even if they don't clash time/date...This could be a nice feature request to solve this type of situation....
(Edited)
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rcruse

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I was going to say, that would be a hack worth trying. But oh well. Good out of the box thinking.

There's also an added complexity: There are several different schedules running on 5 campuses, and each campus has at least one unique chedule. Each of these schedules has its own unique total schedule duration from the other campuses.

 And now, after some feedback, this department want their video to play not only at 11:50 a.m.,  but also at 10 a.m. and 2 p.m. also ... 3 times a day now.
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HSuarez

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I suppose this time, there will be more opportunities for the video to appear!
Just wanting to check how your schedules are working out with the change?
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rcruse

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I think the response has been largely positive from the departments, and students have said they've seen parts of the video.

These videos are from a student produced video series,  and I think the department is disappointed that they can't tell students "to 'tune-in' at 11:50 to see the student premiere of Episode 3 of our latest video series ..."

I guess this time range method, while cumbersome, is the best solution for now.

Still ... I do appreciate the ability to finally play videos on our signage!
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Biologyben

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Ok - this will be annoying for you to do - especially without embedded presentations, but it should work.

You can create a complicated schedule. First, schedule to lay the 8 presentations all day only on days without the videos.  

On days with the videos, you can schedule the presentations (yes each of the eight seperately) to run from 12:00am to 11:52am.  The Video Presentation to run from 11:52 to 11:58.  Then the 8 presentations again from 11:58 to midnight.  If you want to be fancy, add something in to the presentation at the end of the video to prevent a blank screen before the next presentation kicks off.

This announcement from rise outlines this type of scheduling.  It will be very annoying to set up, and the final result will look absolutely crazy complicated, but should work if you're methodical and get is set up right.  I suggest to label in the scheduling tab each presentation with a day/time designation to try and keep things straight. 

So its possible....I don't know that I'd encourage them to do this type of thing due to how complicated it quickly gets.
(Edited)