How to schedule back to back schedules without 15 min. blank period?

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We're relatively new to Rise Vision, and have been scheduling everything manually. Now I'd like to know how we can manage to have one schedule end at a specific day / time (i.e., Jan. 15 at 6:00 pm), and the next schedule to start as soon as possible afterwards (i.e., Jan. 15 at 6:01 pm), on any given display / displays.

I can't see any way to do this. In the Schedules screen, there are only 15 min. increments available, so apparently I could have a schedule end at 6:00 pm, but the next schedule could only start, at the earliest, 15 min. later, which leaves a blank period of 15 minutes with a black screen on the display. Which is not good; there should be a way to have, at minimum, only a 1 minute blank period.

Also, in my testing today, I edited the schedule for our currently active schedule / presentation to end at a specific time, saved the changes, and then -- utilizing the dropdown time selector for the other schedule to follow, selected a time to start that's 15 minutes later. Saved my changes, then monitored the display to see if the scheduled presentations would switch over properly. The screen went black at the scheduled time for the first presentation / schedule, but then 15 minutes later the second schedule did not start up as scheduled. Waited another 5 minutes, but the screen remained black.

As it stands, it seems that scheduling is not functioning properly, and really not designed properly. We should not have to have 15 minute blank periods between schedules.

Would appreciate any prompt replies, as we have some upcoming scheduling changes that we need to have automated.

Thanks,

Steve
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Mamas Minerals

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Posted 4 years ago

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I'll take a look into scheduling locally, but as of this time I believe it is working as intended. I'll get back to you when I have further information.
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I've just been through some testing locally. In this test case, I scheduled one presentation to end at 1:30pm, and the next presentation to begin at 1:30pm. Scheduling worked properly with no unintended effects.

Could you see if this scenario works for you?
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Mamas Minerals

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The problem is that I get this error when I try to edit the schedule for the second, succeeding schedule: "Distribution Error: Displays cannot be selected because All Displays is selected in schedule 'Grand Opening Promo - January 2015'" (referring here to our currently running, active schedule).

I don't get it -- why can't we have one schedule running on both of our two displays, and then have the succeeding schedule switch over on both displays?

Steve
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Steve,

A display cannot be assigned to two schedules at once, that is by design.

You should not need two separate schedules assigned to the two displays. You can use the single schedule to control the display of multiple presentations. 

Here's an example of what I set up locally. In a single schedule assigned to one display, I added two presentations. "Presentation 1" I assigned to run from 12am-1:30pm, "Presentation 2" I assigned to run from 1:30pm-12am. At 1:30pm, the presentation on my display changed from Presentation 1 to Presentation 2 with no downtime in between. This is how scheduling is designed to work on our platform.
(Edited)
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Hmmm... OK. Guess I need to make a slight change to how I set up our presentations. I have a three-part presentation that I was going to have run within one schedule, for which I created three separate presentations that run in sequence, one after the other. 

So apparently I just need to combine those three separate presentations into one presentation. i.e., have any multi-part presentations as one single presentation, then I can have the succeeding presentation scheduled to follow the first. So basically, set Timelines for each presentation, within the presentation itself, rather than trying to set schedules for Schedules, trying to have one follow the other. 

I just didn't get the logic. Thanks for making this clear. Much appreciated.

Steve