Exiting Rise Player on Windows 10

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I have a problem exiting the new Rise Player for win10 without rebooting my computer and press cancel Rise Vision startup? If I pres Alt+F4 my screen turns black, but i can do noting, I can oly access Task Manager. How do i lunch Stop Rise Player from CMD? or how do I get access to my Windows desktop?
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Adrian J.

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Posted 3 years ago

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Adrian J.

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note* I've also tried to Ctrl+Alt+Del and shutting down Chrome and java. 
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HSuarez

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Hi Adrian,

Other than what we mentioned in the Create A Display Page to stop Rise Player on Windows 10 (under Windows 10 Installation) you can do the actions below in cmd:

To open cmd:
Task Manager > Go to 'Applications' tab > select 'New Task' > cmd

In cmd you can stop Rise Player:
Go to rvplayer folder for user (may be cd \users\your_username\AppData\Local\rvplayer) > Use dir to check you are in the right folder > .\stop.bat

Then start Explorer.exe:
start explorer.exe

Let me know how you go with the above
(Edited)
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Adrian J.

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you've made my day once again Suarez =) 
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Steve Gregory, Champion

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If the rvplayer folder is in your PATH, can you skip cmd and just go to "New Task" and type "stop"?
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HSuarez

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Hi Steve,
When I first run cmd I am at the C:\Windows\system32 folder and I will still need to navigate to the rvplayer folder to run the .\stop.bat file from there.

You can try to create a shortcut file and add it in your user folder linking to the stop.bat file. For example you may have a shortcut called stop.lnk there and then run .\stop.lnk from the user directory to decrease the number of folders that you need to get to.
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Darius - PRODO.us, Champion

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CTRL+ALT+DELETE > Task manager> Stop Chrome task. Works for me every time on every our Win10 machine, both directly and remotely. With the new RV installer you also gonna need to start Windows Explorer manually because it is being killed on RV App startup. For that, while still in Task Manager window, Run > explorer.
(Edited)
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HSuarez

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You can also do Ctrl + Alt + Delete > Task Manager > run cmd > explorer.exe which will take you to desktop and then run Stop Rise Vision on the start menu to stop the presentation.
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mudi.geller

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Can I create a shortcut to start the player on my Windows 10?  is the batch file "initial_run.bat"  the right process to start every time?
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Darius - PRODO.us, Champion

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RV player should start automatically after installation every time you boot up the system. I think during the installation process it asks you if you want player to start automatically, so you say 'yes' to that.
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mudi.geller

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Indeed, but what if I want to start and stop it manually?
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Darius - PRODO.us, Champion

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I do not like this option... it 'rekt' the PC and took longer to recover.
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Robb, Official Rep

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Darius,

What do you mean by 'rekt' the PC? Typically all that command does is close the Player. Did it cause something else to occur?
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Darius - PRODO.us, Champion

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It froze, then started doing, I assume, proper App closing procedures that took a while. Maybe it is not right, but CTRL+ALT+DEL cuts the :)app faster. It was Stick player, so maybe on a more capable device the experience would have been more positive.
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Robb, Official Rep

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Thanks for that input Darius. I've never seen that behaviour myself, even on my compute stick, so I wonder if hardware was playing a role here.

Be sure to let me know if you see it on another device!
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Darius - PRODO.us, Champion

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Robb, I do not really care about it as I am gonna be using ctrl+alt+del anyway because it offers additional advantages as firing 'exporer.exe' or rebooting the device from the same screen. It just makes more sense to me.
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mudi.geller

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thing is: it shows as service called background.jse which is part of a script and cannot be executed.  I cannot find any RV Player .exe or .bat file.
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Darius - PRODO.us, Champion

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Have you installed the latest player from their website: https://help.risevision.com/user/create-a-display? Because if all went as supposed, then you should see the RV player under installed apps, the letter R, just like any other app. If it is not the case, IMO you should get that thing right first because who knows what else might go wrong later.
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mudi.geller

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Sure did...the Windows 10 64-bit.  Not sure what you mean by "installed apps".  I'm familiar with Chrome Apps but on Windows it's either program or service...
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Darius - PRODO.us, Champion

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App = application = program. So in Windows 10 select Windows icon (bottom left corner > All Apps (see!) > scroll down to the letter R and the RV Player App should be there. If that is the case, right click > Pint to Start or taskbar. In Tablet mode it is a bit different. You can access all apps thru the icon on the left and then it is pretty much all the same, you just get to pin to desktop.
(Edited)
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mudi.geller

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Perfect! thank you!
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mudi.geller

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Thanks Rob! Killing the app is clearly documented so I didn't struggle with this one