How to automatically restart player after power outage?

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  • Updated 2 years ago
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I did some research but couldn't find a solution. I'm not always present at all the locations and was wondering how the player will restart itself after a power outage? I'm using a Windows platform.
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Christiaan Bekker

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Posted 2 years ago

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XMedia Dubai

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Hi Christiaan,

Normally rise player is configured to start @ windows start up. So each time windows reboot or restart it should come on automatically.

regards
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Christiaan Bekker

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Thank you! Here's my problem. I turned off the power to the player to simulate a power outage... when I turn it on again, the windows screensaver shows and I have to manually click on the Rise Vision icon to start the player.
(Edited)
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Christiaan Bekker

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I think I've seen a solution a few months ago but can't find it.
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XMedia Dubai

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Hi Christian

Can you give me details of your OS. Is it windows 10?. I had faced similar issue. After the pc reboots, try alt + ctrl + del. Check the task manager and under startup option check if there is a process called background. It should be enabled. If not enable it. Now restart and check your system. Risevision player should load.

Regards
Prakash
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Christiaan Bekker

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I'm still running win 7
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Blake Freeman, Official Rep

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Hi Christian,

So let me confirm the situation.

  • Power goes out
  • Power restores
  • Media Player powers on
  • Media player boots to a Windows Screensaver
I'm not familiar with a Windows Screensaver coming on at boot. Are you sure it's not a log in screen? Have you enabled a user account to automatically login to Windows? Here is a technet article describing how to do that on Windows 7. If you enable your user account to automatically login, and you check "Start Rise Vision Player automatically" during the Rise Player install, the player should start in the event of a power outage/restoration.
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Christiaan Bekker

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Thank you, Blake! Yes, that is what's happening. I will check out the link and report back.
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Christiaan Bekker

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I reinstalled the rise player app but it didn't prompt me "Start Rise Vision Player automatically" during the Rise Player instal
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Christiaan Bekker

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Thanks for all the advice. It seems to me the player I'm using for testing is doing weird things. Sometimes it logs in and start the player right away and other times not. I will report back on this thread as soon as I install my Compute Stick.