how do I locate the time associated with the failure symbolized by the red dot on the display item

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how do I locate the time associated with the failure symbolized by the red dot on the display item? It used to appear next to the dot and report the last time the display was correctly connected to the server. Also I have a number of displays that are working properly but still showing red in Displays
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Brian Dolge

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Posted 2 years ago

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Derek Smith

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Brian Dolge

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I'm very sorry to hear that, it was one of the most useful tools in the application. 
I still have a problem that screens that have been working for hours show up as red in the Displays view I have tried reloading and going to another page and coming back.
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Brian,

Is there anything similar about those Displays that are failing? Network, Content, etc?
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Robb, Official Rep

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Hi there Brian,

Sounds like you are affected by this issue: https://community.risevision.com/rise_vision_inc/topics/displays-randomly-showing-up-as-down

We will update that conversation when this issue is corrected.

Thanks!