Help Documents Gone

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  • Problem
  • Updated 3 years ago
  • Solved
I sent the display blocking link to my tech so he knew what ports to open and allow in our firewall and such but the link is dead. so are all the ones referenced in the other discussions. I need this information ASAP. It looks like you guys updated your site recently and many of the links are now dead. they just go to the main page. It was working Saturday. 
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DSquared

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  • frusterated

Posted 3 years ago

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Alex Kolenoff

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Hi DSquared,

The information about network requirements (ie for your firewall settings) is available and can be found here: 
https://help.risevision.com/user/advanced/display/network-requirements

Is there anything else in particular you are looking for?
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DSquared

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No, thank you. The link in error report area is also dead on the display info page. Please fix. Thanks!
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Alex Kolenoff

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Hi DSquared, I will see if we can remove that, thank you for pointing that out!