Green Heart status After Display is Blocked

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  • Problem
  • Updated 4 years ago
  • Solved
My display was blocked this morning(see attached photo). The red heart that was listed next to the display in the RiseVision dashboard has turned green. Is it normal that I would still not see my display even though i now have a green heart? It has been about 2.5 hours since the display was blocked.
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Mark Renner

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Posted 4 years ago

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Blake Freeman, Official Rep

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Mark, to my knowledge display blocking has not been implemented on the public player. Can you please copy a link to the preview of your presentation so I can take a closer look?
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Mark Renner

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Blake Freeman, Official Rep

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Mark,

You don't have a display assigned to that schedule, which is why the default presentation is appearing. You will need to click the edit button next to distribution, and select the display you want it to appear on.
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Mark Renner

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Oh jeez. Thanks a bunch. All better now.
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Blake Freeman, Official Rep

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Good to hear! Feel free to post any time you have an issue, it's why I'm here!