Google spreadsheet widget appears in Preview mode but not on display

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  • Updated 3 years ago
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I am trying to create a new presentation on a display.  I added the Google spreadsheet widget and I selected my published spreadsheet.  When I preview the presentation it works fine.  When I schedule the presentation and look at it on the display it shows an empty placeholder.  What could be wrong?  I am using a laptop with Windows 7.
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Robert

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Posted 3 years ago

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Darius - PRODO.us, Champion

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I know for a fact that widget works fine. I also know that this spreadsheet widget can be moody on a wireless network. Because it is a laptop, I assume it is on a wireless network, right? Plug in a network cable and see if it takes care of this problem.
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Robert

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Ok. I plugged in with ethernet and the problem still occurs.  Any thoughts? I simply Publish to Web and select it from my drive.  Correct?
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HSuarez

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Hi Robert,
Can I please check that the Google Spreadsheet is published to the web. See https://community.risevision.com/rise... for an article on setting up Google Spreadsheets with Rise Vision.
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Robert

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Resolved.  I Published to the Web but did not change the Share / Advanced option to public.
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Darius - PRODO.us, Champion

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I thought it was even impossible to preview without addressing this setting )))
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Media Manager

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It might be that there is no account logged into his display, therefore no permission to view. Meanwhile, he is previewing it with the account that owns the Sheet, thereby allowing him to preview it. :)
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Darius - PRODO.us, Champion

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interesting )