Google Slides now displaying as black.

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  • Updated 1 year ago
We have had Google slides running flawlessly for a few years and just recently, they no longer display on our client's screens. The slides appear as black. They originally were placed into the presentation using the HTML feature on the classic player, but now they are black. We have tried inserting the Google code into the HTML Widget as well as the Web Page Widget but this has not worked. Our clients rely on this information being displayed. Any help would be greatly appreciated. 
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Wade

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Posted 1 year ago

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Darius - PRODO.us, Champion

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They work here, played using the webpage widget. Did slides stop working for one or more clients, in multiple different presentations, different devices? I mean, you did not tell much really. It also could have been broken by some local network updates.

Not sure how exactly you are pulling those slides into presentations because there are few way to do that. My method:
Create simple custom webpage with embed code (iframe) from slides. Then I pull it to presentations thru the webpage widget.

Try playing that presentation on a different network in different location and see if that can be ruled out. If you want, you can email me the entire HTML of your presentation, I will test it out here and see if the slides work.
(Edited)
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Wade

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Hi Darius. Thanks so much for getting back to me on this. I wish I was more tech savvy. My tech guy is no longer with us. Originally the presentation was created using the Classic editor. We were using the Google Slides through the Classic HTML widget/gadget. They were working fine up until recently. Not sure what changed exactly. What is your email? I will send you the presentation HTML. 
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Darius - PRODO.us, Champion

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prodo.us@mail.com send the entire presentation's HTML as text attachment.
(Edited)