Google Photo Album - Shared Images Not Displayed in Widget Feed

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  • Problem
  • Updated 2 years ago
  • Acknowledged
Why won't photos add by collaborators show up in the Photo Feed widget? When I create a Google Album, link it to the widget, then turn on "shared album" feature, the widget will only pull images that were added by me, not the contributors. 

I have tried a ton of work arounds and nothing seems to be working. We have a huge company with many locations and I want the process to be seamless for team members and not manual for myself. Help! 
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Grace Spalding

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Posted 3 years ago

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HSuarez

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Hi Grace,

What are the presentations using to embed the Picasa albums? I've noticed that one of the presentations is using the RSS Widget and linking to Picasa RSS. We have the Photo Feed Widget that can link to Google Photos accounts if you have not already trialled this.

Also I believe that Google has a campaign moving Picasa users to Google Photos - see this thread.

Thanks
Hannah
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HSuarez

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Hi Grace,
Sorry just saw your comment here. You may also want to get in touch with the developers directly at rvsupport@compaid.com
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Robb, Official Rep

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Grace,

I've reached out to the Computer Aid guys to see if they can assist in this matter. Hopefully they will respond soon.

Thanks!
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CAISupport

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Hi Grace,

Unfortunately, what you're seeing is a limitation of Google Photo's APIs, which is the mechanism PhotoFeed uses to display albums. When collaborators upload images to shared albums, Google still considers the photos to be "owned" by them, and when our widget requests the images in the album you've chosen, Google only returns the photos "owned" by the account you authenticated with in Rise Vision. 

Over the past few weeks, we've gotten multiple questions around this and shared collaboration on albums is clearly a big deal. We're looking to identify possible workarounds while also hoping Google updates their APIs to better support shared albums. I'm going to talk with a few of our team members here to look at our options and I'll provide an update when we've had a chance to talk! Please feel free to send us a note at rvsupport@compaid.com and we can talk a bit more about your specific situation. We might be able to identify a few workarounds that keep you going in the short term!
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Robb, Official Rep

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Hi there,

I just wanted to deliver an update on this that unfortunately Google hasn't made any updates/announcements as far as Google Photos APIs, so it remains an issue. CIA Support will be sure to post an update if Google opens things up for better shared album support!


Thanks!