Google Calendar Not Displaying Anymore

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  • Updated 4 years ago
I have been using our risevision presentation for about 2 years and it's always worked great.  We have it in our lobby and it shows a Google calendar that I created for our company and made public.

Our receptionist edits the calendar as needed with welcome messages for our guests.

About 2 weeks ago, the calendar just stopped displaying. The other widgets are working fine... weather, date and time, rss feed so I know the computer is on the network.  I have confirmed that the calendar listed in the presentation template is accurate and I even substituted my personal gmail account to see if it would pull from that with no luck.

I have tried previewing the presentation on our lobby pc, my desk pc and my home pc and all have the same result - no google calendar.

I'm hoping someone might have an idea of what to pursue next.

Thanks for any advice.

Sean
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securecommsys

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Posted 4 years ago

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Blake Freeman, Official Rep

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Hi Sean,

Have you tried our revised google calendar widget to display the calendar?
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securecommsys

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I just saw that mentioned in another post and changed it, I believe successfully, to the new widget. I am getting the same result.
(Edited)
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Blake Freeman, Official Rep

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Sean,

Can I get the presentation ID that you are having trouble with?
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securecommsys

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Not sure if this is what you want but it's

Copy of Picturesque (1920 x 1080)

and our account is securecommsys@gmail.com

Sean
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It looks to me like you have your calendar ID set up with an email address instead of the actual ID. Could you take a look at the documentation here and let me know if that fixes the problem? You will see the instructions on finding your calendar ID at the bottom of that help document.
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securecommsys

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Actually that is what is listed as the calendar id when I got to the shown location. It does not appear as that big long string that they show in the example.

I did go ahead and copy the link that goes with each of the 3 boxes that are there instead and try those.  They do at least show data when I preview the presentation, just not really in a useable view though.

I found the option to just use html text which may be workable. I'm only a little familiar with using html and our receptionist will not know at all.  Is there a way she can just type up something that she wants to post and have it converted to html that she can then copy and paste?

I can teach her how to do something like that.
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Sean,

I went ahead and cloned your presentation, and made a small change. I noticed you were using a very old calendar gadget on that presentation. I replaced it with the new calendar widget, copied in your calendar ID, and everything seems to be working fine.

Would you be able to try that?