Google App Engine - Authentication Issue

  • 2
  • Announcement
  • Updated 3 years ago
  • (Edited)
It has come to our attention that some users are not able to access their Rise Vision accounts. This is due to a recent Google App Engine incident reported here.  


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Latest update from Google: https://status.cloud.google.com/incident/appengine/15025

The issue with App Engine applications accessing Google APIs should have been resolved for all affected customers as of 13:15 US/Pacific. We will conduct an internal investigation of this issue and make appropriate improvements to our systems to prevent or minimize future recurrence. We will provide a more detailed analysis of this incident once we have completed our internal investigation.

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Thank you
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HSuarez

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Posted 3 years ago

  • 2
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Blake Freeman, Official Rep

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Google is still in the process of investigating this issue. We apologize for the disruption.
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CARL JASTRZEMBSKI

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11+ hours.  Any update?
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Blake Freeman, Official Rep

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Carl,

Google's latest update was at 12:30PM CST, and they are still investigating this issue.
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Ray Durkin

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Hi Carl,

We are looking to Google - you can  see the latest updates here:  https://status.cloud.google.com/incident/appengine/15025
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Amin

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I just able to login but instead of taking me to regular screen I get a new registration windows which I close and from drop down menu I select to go the Editor or Display options to get the regular welcome screen.
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CARL JASTRZEMBSKI

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I can get in sometimes...but things aren't right when I do.
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CARL JASTRZEMBSKI

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Seems okay now.  Thanks for the updates.
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Amin

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Everything is back to normal at my end.   I able to login normally as I used to. 
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HSuarez

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Latest update from Google: https://status.cloud.google.com/incident/appengine/15025

The issue with App Engine applications accessing Google APIs should have been resolved for all affected customers as of 13:15 US/Pacific. We will conduct an internal investigation of this issue and make appropriate improvements to our systems to prevent or minimize future recurrence. We will provide a more detailed analysis of this incident once we have completed our internal investigation.
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Blake Freeman, Official Rep

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It looks like this issue has been cleared up by Google.

Thanks for bearing with it, everyone!