Can we hide the Rise Vision installer screen on startup?

  • 5
  • Idea
  • Updated 3 years ago
  • Not Planned
  • (Edited)
I recently tried to install the app from Chrome store on a Win7 PC, and couldn't find it. I look at the community and saw that you had replaced it with an installer, so I downloaded that.

To my horror, this splash screen comes up on startup informing the world that Rise Vision was starting up. Very bad for me - I don't want users to know what's running behind the scenes on the systems.

I looked further and found a link to go get the Chrome app. I uninstalled this new player, added the app to Chrome, and voila -  life is good again. No splash screen telling what's running.

I know you folks at Rise Vision are very proud of your product, and definitely should be. But, I lost a paying client a couple of years ago when they figured out that this Rise Vision thing was free and they didn't need to pay me any more.

I also participated in a thread back in the day asking for a white labeled version, and that did not seem to be a direction that RV wanted to go.

I figured out a way to allow users to upload images for their announcements by a simple program that creates a group of web pages from drag/drop images, and my users simply ftp that up to a folder I create for them. My presentation displays their announcements in a web widget. My clients are clueless about what's running this.  That's the way I like it (to borrow a 70s song title).

I have no problem with future installs being done with an installer, but can you make it operate behind the scenes without the splash screen?

I plan on running Win 7 64 bit as long as it's humanly possible, and I want to continue to be able to operate RV covertly behind the scenes - so that my clients can't get rid of me.

Long winded rant, but can you lose the splash screen? Or else keep the app available for Chrome on PCs?
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jeff

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Posted 3 years ago

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Robb, Official Rep

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Jeff,

I updated the title of the thread to be a bit clearer regarding the issue, hopefully that works for you.

I can appreciate not wanting to see the splash screen, but the main function of that screen is mainly to inform the user that the Player is about to start in the case they want to cancel it, and to notify of downloading new components, installing new components, requesting Proxy info if necessary, etc. 

There are no immediate plans to remove the splash screen, but we will certainly keep everyone updated if we do decide to introduce this functionality. I've also changed this to an Idea in case others want to see this same functionality.

Thanks!
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jeff

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Robb,

Understood about having a splash screen that reflects the activity, but can you remove "Rise Vision" from this?  You could substitute "Digital Signage Player" or something more covert.

I know your team feels that we should be able to sell ourselves as value added resellers, and something to keep paying for, but people are always looking for ways to cut operating costs, and will drop value added resellers as an ongoing cost. Whereas, my operating covertly gives them no choice but to keep me.

That said, can you make the Chrome app available permanently? It works just fine with Win 7, and unless Microsoft figures out how to kill Win 7 in the field, this should work for me fine forever.

Thanks in advance.
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Robb, Official Rep

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Jeff,

Totally understood about the splash screen. I will let you know if anything changes in regards to this.

Regarding the Chrome App Player, I can't really give an answer on it's permanency, as at this time all development on the Chrome App Player is on hold due to us not being able to provide a reliable service with it. We are continuing to monitor the Chrome Application platform, and we may reconsider restarting the project based on how it proceeds, but at this time, we don't recommend using it. We will be sure to give notice if we do decide to remove it at any time in the future.

I hope that helps!
(Edited)
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jeff

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I have had zero problems with the app since you created it; Win7 and the Chrome app have been 100% solid for many months on every display, and in every IT infrastructure I've set it up in.  The rest of life should be this good.

Everything is helpful, but you are not resolving my concern about the splash screen.  If you can make the splash screen generic to an application status update, then life is terrific. If you insist on leaving the Rise Vision name displayed, then life is precarious.

That should be a simple fix, and I would think all users would appreciate it.

The RV platform is a back office functionality for all of us; it drives the displays and content for us; we think you guys and gals are over the top, and love the product.  I just want a little help keeping the identity to myself.
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jeff

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Robb, one other comment/request - if RV's position on white labeling is no, then would this be a service that we could purchase?  I would be willing to pay for a white-labeled installer.  I really love your product, and have always gotten good support when things break, but I really am passionate about keeping clients in the dark on where the service comes from. They're on a need to know basis, and they don't need to know.
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Robb, Official Rep

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Jeff,

Unfortunately I don't have an answer for you on the splash screen just yet, but I will update this conversation with anything that changes in regards to that as soon as I know them :).
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jeff

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OK; I know this would be an up the food chain decision - thanks!

Chrome app will do me for the foreseeable.
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Robb, Official Rep

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Jeff,

We discussed this internally, and at this time there are no plans to hide the installer, or remove the logo from it.

We'll be sure to update everyone in this forum if this changes in the future.

Thanks!
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jeff

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OK; if the chrome app ever leaves completely, then I guess I'll have to look for other solutions. Thanks.
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Wendi Borden, Champion

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Hey Jeff,

We completely feel you on the logos. As most might now, I'm a big supporter of the white label! Whether or not I agree with their current position, I understand their reasoning, and it is what it is for now.

My suggestion.. if you can, maybe worth it to put your coding hat on :)

1. Chrome App - We've re-branded it and hosted it ourselves throughout our domain. Even before they removed the Chrome App this is the mechanism we were using to roll out updates ourselves.
Assuming no major changes with Google itself this method should work fine for the foreseeable future. Sounds like you might be okay with it as-is.. I'm guessing the windows version doesn't show the Rise icon?

2. Native Installer - Dig in the code to replace or remove that image.. block installer updates might be possible (I'd let other updates through). That's an avenue I would explore in your shoes. Even if it took some time to dig in there, it's likely less time than moving your whole company over to another place. Check their GitHub, fork it, and make it your own..

https://github.com/Rise-Vision/rise-launcher

Personally, I've stuck with Version 2015.10.08.11.00 on Ubuntu. The installer has no popup in the beginning and will not update itself. Assuming this should work fine, as the Installer itself shouldn't NEED to be updated. From what I can tell, the newer Installers just (1) do some of the OS settings for you and (2) update themselves automatically. The old installer updates Chromium, Java, and other components fine. I dug in the code once when I was considering blocking updates. I ultimately decided to let it do it's thing and I had more potential for things breaking if they became old.

To be perfectly honest, you could in theory just straight up use the Display URL in any browser.. setup your box to automatically launch Chrome in Kiosk Mode with the Device URL. The Installer is just taking a lot of the legwork out of making sure your environment is setup for you (sandboxed chrome, checking plugins, network available, watchdog to restart if shut down, etc). You'd need to replicate the checks that they do to your own satisfaction, and (as with RIse anyway) be very careful not to re-use the Display ID in any two places as it will cause problems. Anyway it's a thought.

Cheers :)
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Rise Vision

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I'm with Jeff, I'd really prefer NOT to see the splash screen with that annoying delay. Go back to a silent startup please and keep Explorer active. If need be, a simple dialog asking if you'd like:

a) Invoke a 5 second delay
b) Kill Explorer

Just my 2 cents. 

(or at least have these available to PAYING customers ;-) as a value added asset )

-George