Archived and Closed
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Finding that that Rise vision freezes on a certain video, plays the audio in the background but just displays the first frame of the video. It then subsequently doesn't play any more videos. Player is Intel Compute Stick v2 with Windows 10. Can still close the application using ctrl-shift-Q. Have replicated this issue on a test device. Have tried re-encoding the video. Usually convert videos with HandBrake to H.264 and for all other videos seems to work fine. The video in question is in the schedule a number of times, and only freezes towards the end of the schedule.