Font Issues with New Editor

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  • Problem
  • Updated 3 years ago
  • In Progress
I'm having a problem whenever I change the font of my text it defaults back to Times New Roman on my screen and Arial in the text editor area (I'm trying to use Arial Rounded MT Bold). I looked at the HTML and it says Arial Rounded but it doesn't show up in preview or when I publish. 

I'm liking the new editor but I'll like it a lot more once I get my templates updated and everything used to the new way.
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Posted 3 years ago

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Photo of Ashleigh


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Hi there,

Could you try pasting your text into the browser URL bar, and then copying that and pasting the text back into the editor? This will remove any formatting previously attached to it.

Let me know if this solves your issue!
Thanks for your quick reply! I tried that and also pasting it into notepad just in case but it still didn't work for me. 
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My pleasure.

Could you please forward your Company Name or ID along with the name of the presentation you are working on?


Yes, thank you. 

The name of the company is: Charlotte Mecklenburg Library and the presentation is : Copy of Main Job Help Center
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Which widget are you specifically working on?

On your Text Widgets, I could see Arial Rounded MT Bold configured:

It shows up on preview as well.

You may need to clear your cache in order to see the updates. Perhaps try logging in and out as well.

Let me know if this helps.
That's weird. Okay I will try that and reply if I still have a problem. 
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Darius -, Champion

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That happens with text Widget and this is frustrating as hell, but just keep trying and you will get your font changed.
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Robb, Official Rep

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Hey everybody,

This is on our to do list to look into soon, so we will update this forum discussion with what we discover.