Flickr RSS not always works

  • 1
  • Problem
  • Updated 3 years ago
  • Acknowledged
Hi, I have some issues with the RSS feed from Flickr. I have to refresh it several times until it works, Thanks in adavance for your help.

email will follow with the RSS feed

d
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Diego Cairns

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Posted 4 years ago

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Robb, Official Rep

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Diego,

We have seen this same issue as well, and we will be correcting in a future release. You can follow the status of this issue here.

Thanks!
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Diego Cairns

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The link seems to say that it is working now, but I still have the same error. The images don't appear all the time.

Thanks in advance for your input.
Regards
Diego
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Neal

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Hi Diego,

The person looking at the bug at the time couldn't replicate it. The status of it still shows as New. If it was fixed, it would have the status as such (and when the fix is put into production, it will say Deployed).

Would you be willing to provide the Flickr feed you're using so we can test against it and add it to the bug? You can either add it directly, or you can email support@risevision.com with a link so we can add it ourselves.

Thanks.
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Neal

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Thanks for the link Diego.

I added this thread and your flickr feed to the bug. I briefly tried on my Displays, but it wouldn't show for me - similar to what I saw previously with any flickr feed.

Thanks.
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Diego Cairns

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Hi Neal, any news on this? 

Thanks
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Neal

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Diego,

The current plan is to incorporate the required changes when we convert to a Photo Album Widget. Currently, I don't have a timeline for when this will be completed, but when it is released, we'll let everybody know.

Thanks.
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Myles

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Just to say I'm Having the same issue. Flickr album was working fine until a few days ago and now it refuses to display the images on any of our boards. I have checked the feed and its working fine.

Thanks
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Neal

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I have heard some success using the RSS Gadget to show the feeds, rather than the Photo Album Gadget.  You may want to consider trying that to see if it works better for you for the time being.

Thanks.
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Diego Cairns

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Hi Neal

9 months have passed, and this issue is still there. Nor Photo Album nor RSS gadget work all the time. Any date on this? 

Regards
d
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Blake Freeman, Official Rep

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Diego,

We don't have any updates to that. If it's a pressing matter, I would suggest hosting your images on Rise Storage and displaying them using the photo album gadget.
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Diego Cairns

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Thanks for your comment, but the idea of using RSS feeds, it is that you don't need to update the information displayed, as somebody is already doing it for you. 
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Blake Freeman, Official Rep

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Diego,

Unfortunately our developers have not updated the RSS gadget as of yet. When they do, we'll post a community announcement on the subject. 
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Diego Cairns

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Then get them to work ! Pizza under the door, and do not open the door until they get it fixed ! Other than that, great solution thanks risevision for making it simple. 
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Blake Freeman, Official Rep

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Diego,

To let you know, we are currently in the process of developing an RSS component to replace the Gadget. There will be no further work on the Gadget. Please stay tuned to the Community for news about the new RSS component.