flashing black and white

  • 1
  • Question
  • Updated 4 years ago
  • Answered
We are using a Chrome box to display slides from WordPress. Periodically the display will flash white, black, and other colors before returning to the slides. We have rebooted the computer and restarted the display, but the issue still occurs.
Photo of Gallatin Chromebox

Gallatin Chromebox

  • 120 Points 100 badge 2x thumb

Posted 4 years ago

  • 1
Photo of Blake Freeman

Blake Freeman, Official Rep

  • 36,116 Points 20k badge 2x thumb
Gallatin,

What widget or gadget are you currently using to display wordpress?
Photo of Gallatin Chromebox

Gallatin Chromebox

  • 120 Points 100 badge 2x thumb
It's the Web Page widget.
Photo of Blake Freeman

Blake Freeman, Official Rep

  • 36,116 Points 20k badge 2x thumb
Have you tried displaying the images with the image item individually instead of the entire wordpress website? I'm seeing this problem locally as well, I haven't been able to pin down an exact cause yet.
(Edited)
Photo of Gallatin Chromebox

Gallatin Chromebox

  • 120 Points 100 badge 2x thumb
We were originally using the Photo Album gadget but the resolution of the images was not correct (1920x1080), which is why we're using the WordPress site with the Web Page widget. Are you asking us to try testing just a single image in WordPress, as in, to make the front page one image?
Photo of Blake Freeman

Blake Freeman, Official Rep

  • 36,116 Points 20k badge 2x thumb
Gallatin,

No, instead could you try displaying the images using our image widget?
Photo of Gallatin Chromebox

Gallatin Chromebox

  • 120 Points 100 badge 2x thumb
We tried using Google Chrome to show the page instead and it displays without the random flashing, so we believe there is a bug or an issue with the Rise Vision software communicating the WordPress slideshow.