Firewall/Proxy Question

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I'm trying to work with a potential client to assist on a basic signage installation. This is a case in which I haven't really operated within to this point, large corporate office. Dept head had to turn me over to the IT to move forward. 
We are waiting on a hardware player, knowing internet access is locked down I provided the list of sites potentially needing access for proxy/firewall and ports etc. 

They saw the list and seemed taken aback as they need to put in a service request for each individual address. The signage will be a very lean solution, no 3rd party widgets etcs. Will be displaying images and internally hosted content. 
They asked if all the addresses would be "needed" to have access? I know this is somewhat odd, but can someone bring light to what each of the addresses is in use for? If I could pass this along it might help a little more.... I appreciate any assistance!

Please note that if you have a Firewall or Proxy, you may need to configure it to allow our service on port 80 (http) and 443 (https) for the following addresses:

{

  • rvashow2.appspot.com
  • rvashow.appspot.com
  • rvaserver2.appspot.com
  • storage-dot-rvaserver2.appspot.com
  • store.risevision.com
  • commondatastorage.googleapis.com
  • googleapis.com
  • accounts.google.com
  • talkgadget.google.com
  • s3.amazonaws.com
  • p.jwpcdn.com/6/5/jwpsrv.js (Only necessary if your Presentation includes videos)
  • rackcdn.com
}
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Mylife614 .

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Posted 2 years ago

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Blake Freeman, Official Rep

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Hi Mylife,

With the exception of p.jwpcdn.com/6/5/jwpsrv.js (only needed if you're running the Video Widget), the media player will need access to all of those resources.
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Thomas Cash

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As a school district, we strictly limit incoming and outgoing traffic. White-listing s3.amazonaws.com is unrealistic due to the number of other online resources that use amazon web services. I noticed in the html code in the presentation that there are references to resources such as http://s3.amazonaws.com/widget-web-page/0.1.2/dist/widget.html and https://s3.amazonaws.com/Gadget-Clock/Clock.xml which when added to our new firewall seemed to help resolve content loading issues.
Would it be possible to get a more specific list of resources that RiseVision accesses from s3.amazonaws.com so as not to white-list the entire domain?
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Richard

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I too would like to see an updated firewall / proxy list.

I gave the above list to our network manager to white-list and we can run rise presentations in school. However, it's impossible for me to use the presentation editor (old or new version), it just hangs. It works perfectly from home or if I create a hotspot from my phone.
(Edited)
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Robb, Official Rep

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Thomas and Richard,

We don't have a more detailed list than the one that is available here: https://risevision.zendesk.com/hc/en-us/articles/115000860926-Displays.

One option to be able to see all the required sites, would be to look at the HTML of your Presentation, and you will see all the direct Widget links listed in there. Those are the direct links to the Widgets themselves. You will notice that you can view your Presentations in Design or HTML View, just switch to HTML and you will see all the Widget URL's listed in there.

I hope that helps!
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Thomas Cash

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Robb,

That is the approach we took. Each of our presentations follows a similar template, so the underlying HTML requests should be consistent.

Thanks for your help!