FInancial Chart not displaying data

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  • Problem
  • Updated 4 years ago
  • Not a Problem
Hi there, I have tried using both the Financial Charts and Tables, and only the name shows up when loading, and no chart data comes along with it.

I am trying 2 stock charts (GWO.TO, and GOOG.O) side by side in the following presentation: ID: 29668903-3527-43a1-b58f-516e5a7eed7c

GOOG.O works, and GWO.TO does not.

Any suggestions?
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Jay S

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Posted 4 years ago

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Neal

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Hi Jay,

Just taking a look at this now.

Thanks.
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Neal

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Jay,

It appears that the values are now populating.  Its possible that if the stock hasn't been requested in a period of time that the values would have to be built back up.

If you continue to have problems, please let us know.

Thanks
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Jay S

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Hi Neal, it loaded the chart for a few minues, then stopped again. The numbers that it shows for 'Latest' and 'Change' just don't seem to make sense. Compare to Reuters page: http://www.reuters.com/finance/stocks/overview?symbol=GWO.TO

All I really need to display is price and change.
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Alan Clayton, Official Rep

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Hi Jay, the values I see match Reuters.com. What values are you seeing on your Display? Do you have a subscription for the Financial Chart Gadget? If you are not sure shoot an email to support@risedisplay.com and include your Company name and Display ID and we can check on it for you. 

Thanks