Files not loading from storage into presentation, please help!

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  • Updated 4 years ago
  • Solved
  • (Edited)
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JPC

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Posted 4 years ago

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Blake Freeman, Official Rep

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Hi JPC,

When you say that the files are not loading into the presentation, what exactly do you mean? Are they loading into preview?
(Edited)
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JPC

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Hi Blake,

I mean when i'm building the presentation all that comes up is a small picture frame, typically i would see the full image.  This issue has been happening the last hour with multiple presentations that i'm trying to create. 
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JPC

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Thanks Blake.  That seemed to work for the presentation side but when i go to preview it, i get nothing.  
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Blake Freeman, Official Rep

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JPC,

We have made the needed changes and I have confirmed that subfolders are now working correctly again. Can you confirm on your end?

Thanks.
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Blake Freeman, Official Rep

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JPC,

Can you try deleting that presentation and creating a new one with that image?
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JPC

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Thanks Blake all good now!
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JPC

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Hi Blake,

I'm having issues uploading to storage, i'm getteing this error - Upload Status: Upload URI request failed for