fade transition not showing on display

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  • Updated 4 years ago
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I'm having an issue with the fade transition showing up in my slideshow.  I've got each slide set to fade and it's showing up in the preview but I'm not seeing it on the actual display.
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David Peabody

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Posted 4 years ago

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David,

Can I please have the presentation ID where you are having problems?

Thanks!
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Blake Freeman, Official Rep

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David,

That works. In the future you will want to preview the presentation and take the string of characters after presentation&id= to submit here. I have removed the link you posted.
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David,

It looks like we've discovered a bug. When scale to fit is used on an image item, it causes the fade transition to not appear. I'll be logging a bug for this.

In the meantime, if you need the fade transition to start working right away, I would recommend resizing your images to fit the placeholder.