f5 not refreshing anymore

  • 1
  • Problem
  • Updated 3 years ago
  • Not a Problem
Did a recent update break the F5 refresh button?
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Arthur Payne

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Posted 3 years ago

  • 1
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Robb, Official Rep

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Arthur,

Are you trying to refresh a Preview? Or are you pressing F5 on the Display?
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Arthur Payne

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Pressing F5 on the display. It worked in the past and does not appear to be functioning anymore?
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Robb, Official Rep

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Hi Arthur,

Sorry for the delay in getting back to you, I just tested this myself and you are correct, it does not work on a Display running our newest Player. I am continuing to investigate and will let you know as soon as we have determined the best course of action here.

Thanks!
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Robb, Official Rep

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Arthur,

Can I ask how and why you are using F5 to refresh on your Display? Before pursuing this further, I'd like to know the use case behind this functionality to better determine how you use it.

Thanks!
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Arthur Payne

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Just a little background as well- I do find an occasional player that is not showing current "google cal" data and need to remote in and do a refresh. I am not sure if the gcal module, or the slideshows themselves could have a refresh rate applied it would be a nice feature.

Mostly for me, it would be best placed in the gcal module.
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Robb, Official Rep

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HI Arthur,

Thanks for that confirmation. We have some work queued to improve the refresh functionality in the Google Calendar Widget, so for the time being we are going to leave the F5 functionality out of the Player, and we will announce to everyone in our regular "In Case You Missed It" forum announcement when that new Widget is available.

Thanks!