Error loading player, no playable sources found

  • 1
  • Problem
  • Updated 4 years ago
  • Not a Problem
Uploaded a video after paying for a subscription.  The video is a WMV.  I am receiving the error (see title above).  What is the problem?
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Dick Fotoples

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  • always frustrated when I am looking for help.

Posted 4 years ago

  • 1
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Blake Freeman, Official Rep

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Dick,

WMV is not a supported file format for video. Please take a look at our video documentation for more information.