Embedded/Nested presentations being skipped when inside a PUD presentation

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  • Updated 4 years ago
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I have a very similar situation to the one described in a few of Alex's previous problems 2 years ago.

I have the "A" presentation in my parent company which contains both a "B" presentation from a sub-company (with PUD and a single placeholders) and also contains a "C" presentation (with PUD and a single placeholders) from a sub company of the client. Both B and C are contained in a single PUD enabled placeholder in A

Problem appears to be, that no matter how I stack the embedded presentations inside of the placeholder in presentation "A", the first one in the playlist is the only one that shows up on the displays (but all preview OK).

I have seen a number of tickets and answers for similar problems but I have yet find a solution in the community documentation that resolves this for me.

Example of a presentation exhibiting this problem is : 8081123b-8cc0-48fc-b24d-1d9788ccd7b9. Warning, it appears to preview OK and only presents as an issue when running on a display.
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Dave

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Posted 4 years ago

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Dave

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Update: I wish to amend prior issue. After additional monitoring, there appears to be no order with regard to playlist position of the presentation not being played. Also appears to not refresh on publication of changes to either piece of embedded content. 

I am increasingly convinced I have set something incorrectly but am totally at a loss as to what that might be.

Also, all of the nested/embedded presentations all contain at least one item that has date/timing set.
(Edited)
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Dave

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Thanks for the comment and yes, I can validate your suggestion is workable.

About 2 weeks ago we stumbled upon what you are suggesting independently and established a procedure that requires content creators to place  "blank" 1 sec items (usually an empty text item) so they are flanking the sequences of any placeholder that is to be played until done.

Doing so religiously no matter what, solved the issue for us. From there, were able to surgically peel back select "blanks" and make things flow more seamlessly when possible.
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Dwight

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Hey guys I am not sure I get this but does this have to do with videos not moving/playing from one to the other but instead one video - the first in the placeholder - looping even though the setting asks that it plays until done?
(Edited)
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Dave

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It is similar, at very least. Are you nesting the problem presentation inside the sequence of another "parent" presentation, or is this happening in a presentation with no "hierarchy"
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Dwight

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Hey thanks Dave. It is nested inside of a parent presentation. 
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Dave

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So the first thing I would do would be to build a test environment. Start from scratch with a bare bones layout. Nothing fancy. Just get a plain container/parent presentation built. Then create a new child presentation and put your videos in a placeholder in the child presentation. Drop your child presentation (with videos)  into the new parent's placeholder.

In the child presentation placeholder (containing the videos), place a new empty text item before the first video and after the last video. Set the duration on each for 1 sec.

Make sure all of the video items are set to Play Until Done.

Make sure the parent presentation calls the child presentation as Play Until Done ( I am assuming your use case is similar to mine and that this is required for you as well).

Make sure the child presentation is NOT the only thing in the parent presentation's placeholder. If you have to, put a 1 sec long empty text item before the first item in the placeholder and then, just to be safe, after the last item too.

This may not make sense, but this is how I fought my way out of the last PUD "loop of doom" that I created.
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Dwight

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Hey thanks Dave. I will give it a try to see how it works out for me.