Dual Displays on ASUS Chromebox

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  • Question
  • Updated 3 years ago
  • Answered
  • (Edited)
EDIT MARCH 19, 2018: Please note that all conversations related to Chrome OS in this Community should be considered obsolete and out of date. As announced in our new Community, Rise Vision is adding support for Chrome OS with a new version of Rise Player for Chrome OS.

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Is it possible to have the Rise Chrome App Player show a presentation (sized to the width of two screens) display across two screens (one via the HDMI port, one via the DisplayPort port (with a DisplayPort to HDMI adapter)? This specifically refers to the ASUS Chromebox running Rise Chrome App Player in permanant kiosk mode. Thank you!
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Chris Munoz

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Posted 4 years ago

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Neal

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Hi Chris,

Currently the only setup we have that will support multiple monitors is the Chrome App Player on Windows. Unfortunately, multi-monitor support with our Player isn't available yet for the Chrome OS.

We'll let everybody know when that changes however.

Thanks.
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Christian Torres

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Hello :),

Any news or workarounds on multiple monitors for Chrome App Players?
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Blake Freeman, Official Rep

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No news yet on multiple displays for ChromeOS devices. Stay tuned though!
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Erik Segerstolpe

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Hi Blake - Any news now perhaps? We have just this issue right now - two screen connected to a HP chromebox making up a resolution 3840x1080. Just black in the right screen now
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Chris Munoz

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Thanks for the reply Neal. Any idea if the Chromebox supports hardware like the Matrox Dual Head 2 Go or similar?

Thank you.
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Chris Munoz

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Hello,

The ASUS Chromebox (i3, 16GB SSD, 2GB RAM) devices have proved to be very successful in our implementation of them. We currently have six of them in our facilities displaying a variety of presentations. From rotating WebM video, to somewhat heavy javascript effects, the Chromebox handled it all very well. Some of the "glitches" or downsides I have noticed are occasionally the screens will flash a whole white screen for what seems like 1/10 of a second while changing videos in the rotation. Sometimes when the TV itself is turned off for extended periods of time (greater than 24 hours it seems) the Chromebox will turn off as well and will not turn back on after the TV is powered back on. Native font support is limited and mediocre at best, for best appearances, rendering out images of text seem to best the best way to go. We have them all set to single application mode, and on restart they startup directly into the player with no problems whatsoever on that front. They startup and have the content up in less than 15 seconds.

Hope that helps! 
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Chris Munoz

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One last note: scheduled reboots do not work. The Chromebox does not come back on afterwards. Forcing a reboot via rva.risevision.com works perfectly, the devices turn back on just fine. Be sure to disable this when setting them up, or you're going to be pulling out your ladder to turn them back on manually ;-) I speak from experience. 
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Mylife614 .

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Very helpful my friend. We are trying to get a PC locked down for a rollout and rehab of the network. The NUCs we have tested with ubuntu are fine, but this chromebox aspect appears to be a little less hassle as it is pre config.
Sales rep was trying to push me to purchase chromebox Console management liscense for the devices when I called for a quote stated, would make it the most secure in our settings. Do you see this as a necessity?

How is the wifi? With these devices

We keep our content on displays simplistic to still images and quick videos/animation clips.
Appreciate the insight I might need to a snag one to test with before making decision
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Chris Munoz

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Less hassle and lower costs were the driving factors behind my decision to use the ASUS Chromebox as well vs a similar NUC+linux combo. 

As for the management console license, it made sense in my case because the displays I manage are geographically all over the country. If I wanted to see stats that the management console provides to me (such as the version of the player that is running, the amount of time that it has been up, etc..) I can see it. The even better benefit to it for me is that I use it in conjunction with Cisco Meraki Systems Manager which allows me to push wireless configuration profiles directly to the devices (should something ever need to change). We are a Cisco Meraki shop all around on networking so for us this was a big plus. 

I have had zero issues with wireless connections. This may be in part to the aforementioned setup. 
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Mylife614 .

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I appreciate the insight. I'm looking into the Asus, the market is growing I seen Dell will be launching their version soon etc.
Thanks
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Neal

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Sorry Chris, I don't know if that is supported. It may be best to ask Matrox, or ASUS for that specific information.

Thanks.
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Arbi Dridi

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Any chance with the dual display on chrome boxes? I think this is a very important feature especially that it was implemented for Windows more than a year ago. I see no reason but technical complexitity for it to be rolled out to all operating systems. Thanks for your help!
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Blake Freeman, Official Rep

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Arbi,

We are currently testing Chrome's Unified Desktop feature along with Rise Player. Once we come to a decision on if it can be recommended, we'll let the community know.
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Blake Freeman, Official Rep

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Arbi,

I've looked into this a bit more this morning. We believe this is now supported (as of last month). You can see a bug logged with Google here which addresses the issue of Unified Desktops. We have work scheduled in our backlog to test this feature, however if any community users want to test it out, we would love to hear the feedback.
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Arbi Dridi

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Thanks Blake! I will give it a shot and let you guys know. 
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Andrew Brigham

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They seem close with unified desktop.    If you boot up in developer mode turn unified desktop on you can sort of get it running. 

I say sort of because it is likely you will have to reimage your chromebox once you try this. 

If you already have risevision working in Kiosk mode on an unmanaged chromebox you can switch to developer mode.   Once in developer mode open up chrome browser and type chrome://flags/#ash-enable-unified-desktop   Then select "Enable"   you will be prompted at the bottom to restart.

This will give you the ability to span multiple screens.

Unfortunately risevision will launch at boot up if you had it in kiosk mode... and you will just get a black screen (something doesn't work right at this point).

If you boot up the chromebox and spam "control alt s" you will get a login prompt and if you select Apps at the bottom left and then select Rise Player it will work as you expect.

The reason I indicated that you will need to reimage your chrome box is once you have done all this for some reason your keyboard no longer works to login.  You can try and use the screen keyboard but its kind of painful.

Cheers!

-A

 
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Alex Kolenoff

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Thanks for the additional input, Andrew.
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Andrew Brigham

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Let me know if you want specifics.   Going to have this unit in unified desktop mode for a while anyways.

- A
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Alex Kolenoff

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Hi Andrew, the information you gave sounds pretty good so far and if we need more details we'll update on this thread.  Thank you for the offer!
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LUIS REYES

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Hi Andrew, I tried to perform the dualmonitor with no success, let me explain what I did to see if I,am missing something and maybe  you can give me some recommendations:
 I put 1 Asus Chromebox (managed) with 2 TV displays, one in the HMDI and the other to the display port, both have the same resolution 1920x1080, Since it was in kiosk mode I restarted and did Ctrl+Alt+S,  logged in with my account and went to the link you mention and select ENABLE unified desktop, restart. Then as you mentioned I needed to go again with Ctrl+Alt+S , click on APPS an run RISE PLAYER. Prior to all this I made a presentation within a placeholder of 3840x1080 expecting to have the presentation using the 2 TVs as a fullscreen, but I have only get the presentation in 1 screen and in the other just the desktop wallpaper.  I doble checked that the unified desktop was enable, and yes.

Any suggestion? What I,am trying yo do is to have a kind of 2 displays videwall
Thanks!!!
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bhawley

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Hi everyone, I know this is an older post but if anyone did look at it, YES, you can use the Matrox DualHead2Go Digital SE for dual monitors on a Chromebox. You will want to get the i3-based version of the Chromebox and one that has a DisplayPort output to support the higher resolutions and have enough horsepower. The Celeron units do NOT support 4k-type resolutions at this point. Just get the Matrox DualHead2Go Digital SE for about $160. Set up the unit using your personal PC and the drivers. Then connect the DisplayPort cable between your Chromebox and the DH2G unit. DVI to both monitors at 1080p. Your content would need to be something like 3840x1080p for example. Nothing special in RiseVision required.