Dropbox is a NO NO.

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  • Updated 4 years ago
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I want to share this with all you Dropbox users. I know there has been some Dropbox chatter recently...here is more bad news on that front. Today we received an email. Our Public folder was suspended for 3 days because of too much traffic. Fortunately this happened after the business hours of our best customers. We'll be up all night migrating media though. Take heed. If you have any amount of media running on any amount of screens that ventures out of just a "handful"...you are at your own risk.

Just thought I'd save some other people some panic.
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tony

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Posted 6 years ago

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Jeff E.

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Thanks for the info Tony! I've been using a combination of Amazon S3...and still using Dropbox a bit though. Is there anything in Dropbox's TOS about this?? If so, it sure would be nice if there was something definitive, along with a way to measure bandwidth usage, etc, know what i mean?
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tony

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I was not aware of it...but I know now that DB has a limit of 20GB/day on the free service and 200GB/day on paid. Ours is paid. I would be surprised if we broke 200GB/day...on the other hand. If a couple files had to restart... It might be possible. They have made the folder active again, but I have 24 hours to migrate some of it to another service...at least for now. Has Rise started their library yet?
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tony

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I could be wrong..but I think it was actually a mistake on their part...which would make it just as bad. I just looked. My entire public folder consists of 1.64GB of media. If I broke the 200GB/day mark it makes a great case for the new implementation of a cache of the entire program. ...at least I thought that's what I heard is being worked on.
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Robb, Official Rep

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Dropbox has done this to me several times, that is why we try to steer people away from it now.

Their official answer is effectively that they want to be a hosting solution for you and your friends, but not for you to share with the whole world. That is where the Amazon and Rackspace guys come in :).
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tony

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Yes...that is almost verbatim. He said they allow a lot of traffic but not enough for the whole internet. Funny...not very professional...but funny.
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Neal

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It sucks that you had to experience that. Regarding to the question of our Media Library, it is now available to all users. To access it, go through the process of adding an Image, or Video and to the right of the URL field is a link to the Media Library.
We are still working towards a replacement for the existing cache, but don't have any other news to offer beyond that.
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tony

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I did discover the media library last night. I have to say it was very easy to use. I could see some potential organizational issues if you have a lot of content...and we do, but as I said...it is amazingly simple and easy to use.
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KrayMitchell

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Just an FYI, Dropbox has greatly increased bandwidth limitations.

20GB/day for free accounts, 200GB/day for Pro accounts.

https://www.dropbox.com/en/help/4204
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tony

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That is the same things they were quoting when I was shut down 2 years ago.  ...no change there.  
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John Griffith

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Wow, I have a free account and only have four players setup. I was suspended today. I thought the players cached the files locally and only had to download once? Is this not correct?
(Edited)
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tony

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You can tell your content is not fully cached by simply unplugging your cat5 cable.  Do this and you'll see that only the last item played continues to play, not the entire playlist.   The old player, a long time ago, would cache the entire playlist.  To me, it's the biggest downfall to the current Rise player.  Having said that, I'll say the new player is overall more versatile and Rise in general has always been very responsive and great to work with. I give them a 8 out of ten.  We've worked with 2 other signage platforms and I get one of those 8.5 out of 10, but it was very expensive.  The other was a free platform that I'd give a 2 out of 10.  None of the great things about that platform actually worked and the interface is a mess.  

Back to Dropbox.  When is a good time to use it?  Never.  I wouldn't even test with it.  Not only did we get cut off when I didn't think we had hit the threshold yet, but things just didn't work right frequently that we attributed to DB.  Strange errors and odd playback issues.  It seemed the files were slow to retrieve at times.  Maybe if you're using a single simply showing jpgs.  I just wouldn't go there.  I did...and often ended up blaming Rise for issues we don't have now after dropping Dropbox.  
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Blake Freeman, Official Rep

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Dropbox is not a preferred storage provider. We recommend using Rise Storage, or hosting your files on your own web server.
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tony

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We have had good luck with Amazon S3, but only in limited capacity to this point.  
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John Griffith

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IS the amazon S3 free?  Where can I get more info on it?  Thanks
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John Griffith

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OK, so I temporarily switched my files to google drive and it is working well, are there any gotcha's there that I should be aware of?  It took a bit to figure out how to get the correct direct links, but now that I know, it's not hard...
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Blake Freeman, Official Rep

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Google drive free is not meant for public hosting of content. You could encounter some bandwidth throttling with that as a solution.
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John Griffith

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Thank you for your answer, I am currently in the testing phase with three players and only one visible to the public.  I would like to use the rise storage, I did when it was free, but waiting to determine if I will have any budget for this project..
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Eric S.

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I tried Google Drive as well and it broke about 5mins in. They seem to change the URLs to the images on the fly.