displays not connecting

  • 1
  • Question
  • Updated 3 years ago
  • Answered

We have 15 display 3 are not currently in use and two will not connect.

I have a known working config ( on of the other displays that are on ) this is copied to my new display, I then change the IP / Host name / DNS. To check I contact the Pi they have Vino installed, connection to the pi via VNC works OK, so I know its on the network, Then on the RV site I add a display and get an ID - KHDKJGYP9SV8. Then in the /home/pi/rvplayer/RiseDisplayNetwork.ini I change the display ID to the new ID leaving the claim ID as is, there are two URL's in this file


save and exit

then in the rise vision player script I check that the display ID is correct

But it will not connect

I have done this method on the other displays and they have worked, is there any other setting I need to check

Photo of TV Screens

TV Screens

  • 600 Points 500 badge 2x thumb

Posted 3 years ago

  • 1
Photo of HSuarez


  • 11,896 Points 10k badge 2x thumb
Hi TV Screens,

You may want to also cross post on the Community-run Riseberry thread.
Other than that, we have a list of network resources to check connectivity under Install Rise Player heading in the page here if you haven't seen it already.