displays not connecting

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  • Updated 3 years ago
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We have 15 display 3 are not currently in use and two will not connect.

I have a known working config ( on of the other displays that are on ) this is copied to my new display, I then change the IP / Host name / DNS. To check I contact the Pi they have Vino installed, connection to the pi via VNC works OK, so I know its on the network, Then on the RV site I add a display and get an ID - KHDKJGYP9SV8. Then in the /home/pi/rvplayer/RiseDisplayNetwork.ini I change the display ID to the new ID leaving the claim ID as is, there are two URL's in this file

viewerurl=http://rvashow.appspot.com/Viewer.html
coreurl=https://rvaserver2.appspot.com

save and exit

then in the rise vision player script I check that the display ID is correct

But it will not connect

I have done this method on the other displays and they have worked, is there any other setting I need to check


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TV Screens

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Posted 3 years ago

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HSuarez

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Hi TV Screens,

You may want to also cross post on the Community-run Riseberry thread.
Other than that, we have a list of network resources to check connectivity under Install Rise Player heading in the page here if you haven't seen it already.

Thanks,
Hannah
(Edited)