Display Status on Chromebooks

  • 1
  • Problem
  • Updated 3 years ago
  • Solved
  • (Edited)
I use Chromebooks to access Rise Vision web app and issue i face here is that status heart icons are always red (irrespective of whether the device is online or offline).

Please see attached screenshot for your reference.



I have checked this on Windows PC and it works properly there.
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Sanjay Kaler

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Posted 3 years ago

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Shea, Official Rep

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Hi Sanjay,

Could you try the new displays app on your Chromebook and let us know if you are encountering the same problem.

https://displays.risevision.com/

Thanks,
Shea
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Sanjay Kaler

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Yes new app is displaying the correct status colour. However this app doesn't include Resolution, Address and other coloumns, which come very handy to quick check Display details.

Hope you will include these columns in the new app as well.
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Shea, Official Rep

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I'm glad it's working for you. And thank you for the feedback, I have passed it along. 

Shea