Display shows as offline, but it is online

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  • Updated 3 years ago
  • Answered
Hi, 

We have a Chromebox hard wired to an internet connection. It shows as Offline but I know it is online. I have read some other posts to check connectivity and have read it may be because of intermittent connections. 

Is there any way to see a log of when a device has been offline and online?
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mikedumka

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Posted 3 years ago

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Darius - PRODO.us, Champion

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Official Response
mike,

Most likely it is not offline. 2 of mine do the same, but I know they are OK by simply checking when the last time they checked-in with the system: Displays>Your Display> Status line, it has date and time when the last time your display had checked-in. When it is just few minuted behind you current time, you know it is fine. I also double-check in Google Control Panel, just to be sure.