Display is wrong size

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  • Problem
  • Updated 3 years ago
  • Solved
OK so I upgraded my displays to Windows 10 and now Rise Vision will not display 1920X1080 or 1080X1920. They only display 1280X720 and 720X1280. Windows has the sioze right but not being picked up by RV
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RedLion LionIT

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Posted 3 years ago

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Blake Freeman, Official Rep

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RedLion LionIT,

Can you tell me the names of the displays that are having this issue?
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Ray Durkin

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Hi there - this sounds like a windows 10 thing.  Can you try getting back into the display and checking the following:

right click on the desktop and select Display Settings
This will pop up a panel and it should have Display in the upper left and highlighted.  You should see on the right, a slider bar that says Change the size of text, apps, and other items (150% recommended)

Slide that bar to 100% and that should fix your issue.