Display ID not found on Windows 8.1

  • 1
  • Problem
  • Updated 3 years ago
  • Not a Problem
Despite having another Risevision Player installed on a Windows XP embedded machine, fully working without a hitch, trying to get it to work on a new Windows 8.1 machine is proving to be a problem.

No matter what we try, even after typing in the Display ID, we just keep getting a failed error message.

We have installed and uninstalled chrome, installed and uninstalled the player, to no avail.

All help appreciated!
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Marsden Primary

  • 70 Points
  • frustrated

Posted 4 years ago

  • 1
Photo of Alex Kolenoff

Alex Kolenoff

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Hi Marsden,

I just wanted to follow up on the issue you had with Windows 8.1.  Were you able to install the Player?